+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 16
Windows Thread, Computer keeps crashing in Technical; I have a friend, and her computer keeps crashing. Someone she knows said he'd look at it for her: These ...
  1. #1
    StewartKnight's Avatar
    Join Date
    Jun 2005
    Posts
    1,587
    Thank Post
    2
    Thanked 27 Times in 21 Posts
    Rep Power
    31

    Computer keeps crashing

    I have a friend, and her computer keeps crashing. Someone she knows said he'd look at it for her:

    These are the symptoms
    (1) Crashes after 20 mins: Reboot
    (2) Crashes after 15 mins: Reboot
    (3) Crashes after 10 mins: Reboot

    You get the idea. This "chap" has said it needs a new graphics card because of the graphically intense game she's playing, and he's waiting for the money off her for a new graphics card, then he can return the computer! Only she can't afford a new graphics card!

    Now I don't reckon it's the graphics card, and I've told her what I think the answer is, so if you could all contribute your answers, so that I can get her computer back for her and solve the REAL problem.

    I bet you're all wondering what this fantastic game that uses so much of the graphics card is.......

    Solitaire!!!!

    I've deliberatly not posted what the real cause of the problem is, so that I won't predudice your opinions when I show her (and the idiot trying to extort a new graphics card off her) the general concensus!!!!

  2. #2

    Geoff's Avatar
    Join Date
    Jun 2005
    Location
    Fylde, Lancs, UK.
    Posts
    11,819
    Thank Post
    110
    Thanked 588 Times in 509 Posts
    Blog Entries
    1
    Rep Power
    226

    Re: Computer keeps crashing

    Overheating or bad memory,

  3. #3
    woody's Avatar
    Join Date
    Jun 2005
    Location
    Carlisle, Cumbria
    Posts
    619
    Thank Post
    3
    Thanked 17 Times in 15 Posts
    Rep Power
    22

    Re: Computer keeps crashing

    Overheating. There is a a setting in the BIOS which tells the computer to shut down if it reaches a certain temperature. That would be my guess!

  4. #4

    Join Date
    Jun 2005
    Location
    Elgin, Scotland
    Posts
    387
    Thank Post
    1
    Thanked 4 Times in 4 Posts
    Rep Power
    24

    Re: Computer keeps crashing

    I concurr. Either overheating (not surprising at the moment!) or faulty memory. The one other cause could be a faulty PSU.

  5. #5

    Ric_'s Avatar
    Join Date
    Jun 2005
    Location
    London
    Posts
    7,592
    Thank Post
    109
    Thanked 770 Times in 598 Posts
    Rep Power
    183

    Re: Computer keeps crashing

    'Crashes' is soooo vague. If it freezes or the graphics go 'mental' I would say overheating graphics card - I had a friend a few years ago that had this problem.

    If crashes is simply a random reboot, it could be software related - dodgy drivers or virus/malware could be to blame.

  6. #6
    tarquel's Avatar
    Join Date
    Jun 2005
    Location
    Powys, Mid-Wales, UK
    Posts
    1,740
    Thank Post
    13
    Thanked 45 Times in 35 Posts
    Rep Power
    29

    Re: Computer keeps crashing

    Just to add my two cents of detail:

    I also concur - overheating, faulty memory, faulty psu - tho it could well be anything when it comes to "random crashing" like Ric says

    You cud try any of the numerous programs for monitoring system stats like temperatures, ram info & voltage.

    I like Speedfan - which is pretty good - http://www.almico.com/sfdownload.php
    and you can sometimes tell a dodgy psu from the voltage rails

    Also, give MemTest86 a blast - http://www.memtest86.com/ - and use the ISO version - run a basic test and a advanced one (you may want to leave it run for a few hours to really give it a good test but if there is something wrong (or the memory is incompatible) its usually clear from the basic test (7 parts to the basic test I think).

    If it resets why its testing, you'll know its nothing to do with windows as it doesnt use the hdd to run the test (as you may have guessed lol)

    Also, a faulty hdd can cause random crashing (as can a faulty mobo or a cpu, tho generally cpu's either work or dont but its still a possible) so get the manufacturers HD diag boot disk/cd image and give it a diag run using that

    I think that, depending on the make/model of the graphics card, some chipset manufacturers have diag tools for checking temps and stuff, and there is probably 3rd party software that can check the temp too

    Windows wise, try the usual:

    - A/V scans (if no av is present or you suspect it has been disabled) and give the McAfee Stinger a blast too
    - spyware checks using MS ASW, Ad-aware, Spybot - S&D, CWShredder (standalone ver), HiJackThis [use with caution] and stick in spywareblaster for protection too
    - Use some program like CCleaner or Norton Systemworks (or Norton Utilities) to check for and fix registry/windows errors & problems
    - Also a hardware diagnostic tool might be useful for "stress testing" the system and if you get one that can log all info while its doing it, it might point to the problem
    - have a check of the event viewer too to see if windows has recorded any info on it
    - make sure windows is all patched up too and that it isnt a driver conflicting that they may have installed by accident through windows update or "fiddling"

    ...and now I'll be going to bed :P

    Good luck and let us know how it goes
    Nath

  7. #7
    StewartKnight's Avatar
    Join Date
    Jun 2005
    Posts
    1,587
    Thank Post
    2
    Thanked 27 Times in 21 Posts
    Rep Power
    31

    Re: Computer keeps crashing

    when I say crash, I presumed she meant freeze. I've thought all along (without seeing the machine) heat, but interesting that the Graphics Card doesn't seem to be a likely cause (like duh!!!). And she did tell me that the back of the computer is next to the back of the 'fridge. Really seems a "no-brainer" to me, shame she gave it to someone with no brain!!!

  8. #8

    Ric_'s Avatar
    Join Date
    Jun 2005
    Location
    London
    Posts
    7,592
    Thank Post
    109
    Thanked 770 Times in 598 Posts
    Rep Power
    183

    Re: Computer keeps crashing

    Quote Originally Posted by StewartKnight
    when I say crash, I presumed she meant freeze. I've thought all along (without seeing the machine) heat, but interesting that the Graphics Card doesn't seem to be a likely cause (like duh!!!). And she did tell me that the back of the computer is next to the back of the 'fridge. Really seems a "no-brainer" to me, shame she gave it to someone with no brain!!!
    Sounds like an odd place for a computer to live. Not the coolest of places either. Also check the fans/temperatures of the processor and mobo chipsets.

  9. #9
    woody's Avatar
    Join Date
    Jun 2005
    Location
    Carlisle, Cumbria
    Posts
    619
    Thank Post
    3
    Thanked 17 Times in 15 Posts
    Rep Power
    22

    Re: Computer keeps crashing

    Quote Originally Posted by tarquel
    it could well be anything when it comes to "random crashing" like Ric says
    To be fair, Stewart did not say that it was random chashing. He said that evertime she switched the pc on, it took less time for it to crash. That means there is a pattern.

  10. #10

    Ric_'s Avatar
    Join Date
    Jun 2005
    Location
    London
    Posts
    7,592
    Thank Post
    109
    Thanked 770 Times in 598 Posts
    Rep Power
    183

    Re: Computer keeps crashing

    Quote Originally Posted by mark_wood
    Quote Originally Posted by tarquel
    it could well be anything when it comes to "random crashing" like Ric says
    To be fair, Stewart did not say that it was random chashing. He said that evertime she switched the pc on, it took less time for it to crash. That means there is a pattern.
    If you want to get into the symantics of it - I said a random reboot. This means that it reboots for seemingly no reason at an unpredictable time. :P

    The pattern does suggest heat build up.

  11. #11
    ninjabeaver's Avatar
    Join Date
    Jun 2005
    Location
    Norfolk
    Posts
    1,090
    Thank Post
    183
    Thanked 100 Times in 88 Posts
    Rep Power
    47

    Re: Computer keeps crashing

    I'd go for heat build up, especially if it's sucking in the warm air from behind the fridge. Has the GPU got a fan on it? Has that failed.

    Or it could be a loose connection, but the with timing between reboots or whatever i've most of my money on heat.

  12. #12
    StewartKnight's Avatar
    Join Date
    Jun 2005
    Posts
    1,587
    Thank Post
    2
    Thanked 27 Times in 21 Posts
    Rep Power
    31

    Re: Computer keeps crashing

    before things get too heated (pun intended!!!), what happens (so I'm told) is the computer freezes, and SHE reboots the computer, not that the computer reboots itself!

  13. #13

    Join Date
    Jun 2005
    Location
    Leeds
    Posts
    113
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Re: Computer keeps crashing

    as others have suggested, memory or overheating would seem to be the most likely.

    Memory: Run a torture test in Prime95 - my fave way of finding memory faults:

    http://www.mersenne.org/freesoft.htm

    Overheating: Switch the PC on with the case open, check all the fans run and are not clogged.

    Leave the case open and point a desk fan at the inside, see if the computer still crashes.

  14. #14
    tarquel's Avatar
    Join Date
    Jun 2005
    Location
    Powys, Mid-Wales, UK
    Posts
    1,740
    Thank Post
    13
    Thanked 45 Times in 35 Posts
    Rep Power
    29

    Re: Computer keeps crashing

    I take it Stewart, that you are actually fixing the pc yourself?

    I thought "my two cents" pretty much covered it all lol

    If it locks up in windows (peoples definitions vary so if you havent seen it yourself stewart, she may think its stopped responding but it could be a bit of spyware taking up ~100 cpu usage for example) then it doesnt mean its hardware at all.

    Give her a knoppix cd lol and let her boot and play with that for a while and see if that freezes after a while. Surely if its hardware, it wont matter the OS, and knoppix might tax the hardware a bit more by running, than just windows.

    Cheers,
    N.

  15. #15
    StewartKnight's Avatar
    Join Date
    Jun 2005
    Posts
    1,587
    Thank Post
    2
    Thanked 27 Times in 21 Posts
    Rep Power
    31

    Re: Computer keeps crashing

    I haven't seen the computer myself, I'm just trying to prove to her that the guy "fixing" her computer hasn't a clue, and is just trying to sell her a graphics card!

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. IE7 crashing virtually everywhere
    By sidewinder in forum Windows
    Replies: 28
    Last Post: 14th January 2008, 07:38 PM
  2. IE crashing on proxy login
    By Pumaedition in forum Windows
    Replies: 0
    Last Post: 6th December 2007, 11:40 AM
  3. Computer Forensics
    By danIT in forum Windows
    Replies: 13
    Last Post: 6th September 2006, 07:23 PM
  4. D-Link access points keep crashing
    By HodgeHi in forum Wireless Networks
    Replies: 26
    Last Post: 15th June 2006, 02:59 PM
  5. iMovie crashing
    By RobC in forum Mac
    Replies: 3
    Last Post: 19th January 2006, 09:32 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •