Windows Thread, NEED HELP QUICK! - EXPLORER.EXE NOT LOADING in Technical; I have a MAJOR problem at the moment and no idea how to get around it without formatting, etc.
23rd August 2008, 01:13 PM #1
NEED HELP QUICK! - EXPLORER.EXE NOT LOADING
I have a MAJOR problem at the moment and no idea how to get around it without formatting, etc.
This laptop I'm on right now had a weird virus a couple of days ago. Cleaned it. Sorted it. No problem.
This morning, it took ages to log on. I saw my desktop wallpaper and that was all. No icons. No taskbar. Nothing.
I can run Task Manager and run programs from there but can't open any windows.
When I go to the Windows directory and try and run explorer.exe from there I'm told I don't have the right permissions to do so. I've tried replacing explorer.exe and it says the same thing. I've even tried running a copy of explorer.exe from my pen drive and get the same error. It seems like something is stopping me running any file called explorer.exe.
I tried to delete explorer.exe from the Windows directory but it appeared again all by itself. I've done virus scans and spyware scans but all turned up with nothing.
So, help! Otherwise it's going to be a rebuilding job.
23rd August 2008, 01:18 PM #2
Have you tried the system file checker? If you can get a command prompt up type "SFC /SCANNOW" and let it do its thing.
23rd August 2008, 01:26 PM #3
Have you tried going into Safe Mode? If Explorer.exe suffers from the same problem(s) here, then I suspect the virus may or may not still be active or has damaged other Windows components.
If you're still experiencing problems, I suggest you backup your data and re-install Windows from new. This'll then guarantee the virus is no longer there.
23rd August 2008, 01:34 PM #4
In Safe Mode, explorer.exe seems to loads perfectly ok.
@bizzel I'll have to wait until Tuesday when I'm back in work to run SFC. I don't have an XP disc with me. THanks, anyway.
23rd August 2008, 01:38 PM #5
If you go into MSconfig and stop anything unnecessary running that might help. Can you take ownership of explorer.exe?
23rd August 2008, 02:10 PM #6
This is why i always copy the I386 folder to the C: and change - "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SourcePath" to C:\I386
Originally Posted by paulsharpe
Little handy tip to save having to have the CD all the time.
3 Thanks to linkazoid:
bizzel (23rd August 2008), CHR1S (20th October 2008), originofsymmetry (18th October 2008)
23rd August 2008, 05:24 PM #7
Create another admin account and see if it happens for them.
It could be profile corruption.
24th August 2008, 12:06 AM #8
MSConfig/HiJackthis should help if its a virus/autoit script causing the problem, also look out for duplicate processes running in taskmanager, a friends laptop had a virus that was basically an autoit script setup to capture key strokes - it was renamed svchost.exe so blended in with all the other processes except it was running as the user rather than system/network service.
have you tried renaming explorer.exe and setting the renamed exe as the default shell?
24th August 2008, 01:18 PM #9
Autoit script is NOT a virus, its a Windows automation language. But you can [ just like you can with any other similar type language knockup some nasties. ]
f its a virus/autoit script causing the problem,
I would suggest using autoruns, process explorer and as already suggested Hijack this to check whats running when the PC boots up - oddly enough all these are avilable on the Admin Bar [ see below ] - plus Trend's sysclean which is also on it may help.....
24th August 2008, 01:38 PM #10
Well, I've managed to get rid of the viruses (touch wood) and, regarding the explorer problem, I renamed explorer.exe and renamed the associated key in the registry. I now have my desktop and taskbar back. It's a workaround so I'm going to format and rebuild when I'm back in work on Tuesday.
Thanks for all your suggestions, though.
24th August 2008, 02:40 PM #11
I'm fully aware of this, I only mentioned it because the latest "virus" I've dealt with was an Autoit script that wasnt picked up by the AV software that was installed.
Originally Posted by mattx
25th August 2008, 11:25 AM #12
Seeing as explorer.exe runs ok in Safe Mode, I presume you've tried running anti-virus and anti-spyware scans within Safe Mode?
If all else fails then I would recommend a format and re-install. Make sure you include the latest service pack! It sounds like you've spent a lot of time on this already
25th August 2008, 11:57 AM #13
Yup. Done the anti-virus scan, etc. All ok.
I'll be formatting and re-installing tomorrow. The old laptop could do with a fresh start.
25th August 2008, 11:59 AM #14
Alternate account works okay?
26th August 2008, 11:11 PM #15
Are you by chance running Vista and Spybot?
I ask because I had this same problem after an update to Spybot (Usng SD Helper and Teatimer). I had use system restore to fix it. I had no such problems with XP.
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