Windows Thread, Quick launch Outlook icon in Technical; On the quick launch toolbar sits an Outlook icon, which is where it should be. However, this is an old ...
31st July 2008, 11:15 PM #1
Quick launch Outlook icon
On the quick launch toolbar sits an Outlook icon, which is where it should be. However, this is an old version (Office10) and is not active, in fact it has /recycle at the end of the path.
If I try to change the location/path or delete I am denied access. If I try to drag and drop the correct version (Office11) I am also denied access.
I have made the user a member of the administrators group in order to gain permission for such things, but that has made no difference. Has anyone any ideas, please?
31st July 2008, 11:48 PM #2
How about logging on as admin and deleting it from
C:\Documents and Settings\<user name>\Application Data\Microsoft\Internet Explorer\Quick Launch
31st July 2008, 11:52 PM #3
Thanks, will have a look in the morning.
Originally Posted by pooley
Last edited by leco; 1st August 2008 at 09:48 AM.
1st August 2008, 09:49 AM #4
There is no \Internet Explorer\Quick Launch in App data:-(
Very strangely the Quick Launch bar is not displaying now for this user. I turned it on and applied - it dissappeared!! What's going on?
1st August 2008, 09:54 AM #5
Have you tried looking in the all users & default profile?
What types of profiles do you use?
1st August 2008, 09:59 AM #6
This one is Roaming, but doesn't roam if that makes sense. The user has one machine and doesn't use any other. The profile and all documents are kept on the server.
Originally Posted by FN-Greatermanchester
I have also found that the Quick Launch bar "Cannot be created" according to the message that has just popped up.
I am starting to suspect that this profile is very broken, may need to rebuild.
1st August 2008, 11:27 AM #7
I would check what policies you have applied within:
User Config > Admin Templates > Start Menu and Taskbar
Lock the Taskbar
Do not display any custom toolbars in the taskbar
1st August 2008, 12:22 PM #8
Thanks for all the help everyone. Checked the profile, the settings were messed up good and proper! Desktop from one place, Start Menu from another. No policies though which was strange.
Originally Posted by Michael
All sorted now
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