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Windows Thread, Print Manager Plus 7 in Technical; Cheers m8 will try it saves me installing the reg fix...
  1. #16
    mrtechsystems's Avatar
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    Cheers m8 will try it saves me installing the reg fix

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    Anyone else here using the PMP 7 client and deploying it via msi?

  3. #18
    mrtechsystems's Avatar
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    Currently working on it via MSI at moment but still using 6 untill I do a backup of the database

  4. #19
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    Have you had any odd issues like people not being able to logoff? I've only seen it a couple of times but since i rolled it out a few people have not been able to logoff, you click logoff and you see the AV software scan the A: drive then it pauses and doesn't logoff. I was beginning to suspect that the PMP client in the system tray was refusing to quit.

    I'll keep an eye on it.

  5. #20
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    I think i have solved the issue.

    When the client is deployed it doesn't force a reboot at the end of the install. When a user then logs on there seems to be two versions of CheckPages.exe running one runs as the user and one runs under local system, when this happens the user cannot logoff unless they kill the process that is running as local system first. As our users are not local admins they cannot do this (so they have to cycle the power not ideal on 500 clients) but i have tested as a local admin and once the process is stopped a successful logoff can take place.

    To try to prevent this from happening i have added REBOOT=FORCE to the property table of the PMP_EUIT.MSI using Orca, this forces a reboot at the end of the install which seems to of solved the issue.
    Last edited by cookie_monster; 13th August 2008 at 04:19 PM.

  6. Thanks to cookie_monster from:

    kearton (29th September 2009)

  7. #21
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    Quote Originally Posted by cookie_monster View Post
    To try to prevent this from happening i have added REBOOT=FORCE to the property table of the PMP_EUIT.MSI using Orca, this forces a reboot at the end of the install which seems to of solved the issue.
    Yet another post I wish I'd seen before I deployed this software. Thanks for the fix
    Out of curiosity what version of the client are you running? Ours is "Client7.0.131.56_En_EUIT.msi".
    The Property table already had "RebootYesNo=Yes" but there was definitely no reboot after install.
    I added "REBOOT=FORCE" to my .MST file (which I had created to add the registry key for the server) and the PCs now reboot after installation and this seems to have fixed the unable-to-logoff problem...

  8. #22
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    The checkpages.exe file shows as 7.0.0.118 it's quite old i've not updated it as it works. This also has RebootYesNo=Yes in the property table but I had to add REBOOT=FORCE to make it restart after install.
    I rang software shelf and told them about this and they added it to their support notes but it seems they didn't get as far as adding it to the msi.

  9. Thanks to cookie_monster from:

    kearton (29th September 2009)

  10. #23

    john's Avatar
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    Glad I read this as I was going to roll the MSI out this week for ours as I forgot to put the old client on the images, whoops! So looks like more work

  11. #24

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    Sorry can i hijack this post?
    how can i get my printers and print servers to appear in PMP?

  12. #25
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    It's ages since I installed it but I'm sure I just installed it on the print server and they appeared automatically.

  13. #26

    john's Avatar
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    Quote Originally Posted by cookie_monster View Post
    It's ages since I installed it but I'm sure I just installed it on the print server and they appeared automatically.
    That is exactly how it works

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