+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 20
Windows Thread, Sending Emails to AOL in Technical; I am sick and tired of having our mail rejected by AOL. I have tried everything I can think of ...
  1. #1

    Join Date
    Mar 2008
    Location
    Guildford
    Posts
    73
    Thank Post
    3
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Sending Emails to AOL

    I am sick and tired of having our mail rejected by AOL.

    I have tried everything I can think of to sort this out. We are NOT blacklisted, we have Reverse DNS and we have a statit IP for the mail server.

    Can anyone think of other things that I need to check to be able to send to AOL? I have requested to get onto their whitelist but of course they haven't done anything about it.

  2. #2
    joe90bass's Avatar
    Join Date
    Oct 2007
    Location
    S Wales
    Posts
    1,349
    Thank Post
    322
    Thanked 107 Times in 96 Posts
    Rep Power
    50
    We're in the same position, with reverse-DNS and I've also requested to be allowed/whitelisted.

    Sorry, this post is of no help to you, but it makes me feel a little better knowing we're not alone

  3. #3

    Join Date
    Mar 2008
    Location
    Guildford
    Posts
    73
    Thank Post
    3
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    It's annoying isn't it!

  4. #4

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    10,980
    Thank Post
    850
    Thanked 2,647 Times in 2,249 Posts
    Blog Entries
    9
    Rep Power
    763
    It took us three months to get onto the yahoo whitelist as they had helpfully blacklisted all of NZ by default. Just keep emailing them about it and of course inform those that are trying to send email to the affected addresses that it is because {provider name here} is a useless company and they should move their business else where.

    Managed to convert three of our staff away from YahooXtra before they finally sorted it.

  5. #5
    gshaw's Avatar
    Join Date
    Sep 2007
    Location
    Essex
    Posts
    2,648
    Thank Post
    164
    Thanked 217 Times in 200 Posts
    Rep Power
    66
    AO-hell being a pain as usual We're still stuck on their blacklist as I can't make calls to the USA to get through to their postmaster department... UK number as if!

    Have you tried this?

    http://postmaster.aol.com/tools/telnet.html

  6. #6

    Join Date
    Mar 2008
    Location
    Guildford
    Posts
    73
    Thank Post
    3
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Thanks but yeah I tried that already. It didn't work, so I reported the error as requested and surprise surprise haven't heard anything.

  7. #7
    gshaw's Avatar
    Join Date
    Sep 2007
    Location
    Essex
    Posts
    2,648
    Thank Post
    164
    Thanked 217 Times in 200 Posts
    Rep Power
    66
    What error did it spit back at you?

  8. #8
    Netman's Avatar
    Join Date
    Jul 2005
    Location
    56.343515, -2.804118
    Posts
    911
    Thank Post
    367
    Thanked 190 Times in 143 Posts
    Rep Power
    54
    We worked around this by sending mail via our ISP smarthost instead of direct from our server. If you're running exchange you can add an additional SMTP connector that sends mail for problem domains out via a smarthost...
    It was the only way we could make it work in the end - and typically one of the governors has an AOL email addy

  9. #9

    Join Date
    Mar 2008
    Location
    Guildford
    Posts
    73
    Thank Post
    3
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    First of all it will take a long time to try and connect, and then it will stop with a failure message that it cannot open the conenction to the host.

  10. #10

    webman's Avatar
    Join Date
    Nov 2005
    Location
    North East England
    Posts
    8,400
    Thank Post
    636
    Thanked 961 Times in 661 Posts
    Blog Entries
    2
    Rep Power
    319
    We got blacklisted for spam at one point but I phoned them and they sorted it all out - no problems since.

  11. #11

    Sylv3r's Avatar
    Join Date
    Jul 2005
    Location
    Co. Durham
    Posts
    3,197
    Thank Post
    370
    Thanked 373 Times in 331 Posts
    Rep Power
    147
    We have been blacklisted once before but it seems to be working now. It is a bit annoying when you are trying to get in touch with them and they don't sort it!

  12. #12

    john's Avatar
    Join Date
    Sep 2005
    Location
    London
    Posts
    10,498
    Thank Post
    1,488
    Thanked 1,049 Times in 918 Posts
    Rep Power
    301
    AOL at one point blocked all .sch.uk domains so all schools were suffering a bit since they are just stupid with blocking, I agree with it but balancing it all out is gd

  13. #13
    gshaw's Avatar
    Join Date
    Sep 2007
    Location
    Essex
    Posts
    2,648
    Thank Post
    164
    Thanked 217 Times in 200 Posts
    Rep Power
    66
    Quote Originally Posted by webman View Post
    We got blacklisted for spam at one point but I phoned them and they sorted it all out - no problems since.
    Was that a UK or US number?

  14. #14
    joe90bass's Avatar
    Join Date
    Oct 2007
    Location
    S Wales
    Posts
    1,349
    Thank Post
    322
    Thanked 107 Times in 96 Posts
    Rep Power
    50
    Quote Originally Posted by gshaw View Post
    What error did it spit back at you?
    554- (RTR:CH) http://postmaster.info.aol.com/errors/554rtrch.html
    554 Connecting IP: *.*.*.*


    Connection to host lost.

    Y:\>

    EXPLANATION:
    Oh, this wasn't what I got last time I tried, I'm guessing our reverse DNS is now working and we're blacklisted as the above means:

    Your IP address has generated AOL member complaints and your mail system may be compromised due to a virus or other security related issue
    Last edited by joe90bass; 5th June 2008 at 10:04 AM. Reason: To remove my IP address!!

  15. #15

    Geoff's Avatar
    Join Date
    Jun 2005
    Location
    Fylde, Lancs, UK.
    Posts
    11,802
    Thank Post
    110
    Thanked 583 Times in 504 Posts
    Blog Entries
    1
    Rep Power
    224
    That error basically means there's some AOL users being thick and manually classifying messages from your systems as spam. Teacher being overzealous informing parents of school events perhaps?

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. Sending files to Capita via FTP (or not).
    By Heebeejeebee in forum MIS Systems
    Replies: 18
    Last Post: 22nd November 2007, 11:30 AM
  2. Exchange 2007 not sending emails
    By MarkB in forum Windows
    Replies: 16
    Last Post: 31st July 2007, 10:25 AM
  3. Sending HTML Newsletters
    By Simcfc73 in forum Web Development
    Replies: 13
    Last Post: 1st March 2007, 02:27 PM
  4. Outlook 2007 sending emails to @local
    By Mintsoft in forum Windows
    Replies: 0
    Last Post: 7th July 2006, 11:52 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •