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Windows Thread, USB Mice Problem. Sophos to blame? in Technical; Got a problem with several machines of varying types losing their USB mice. Its not a hardware problem as the ...
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    Geoff's Avatar
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    USB Mice Problem. Sophos to blame?

    Got a problem with several machines of varying types losing their USB mice. Its not a hardware problem as the mice work fine on other machines and other mice work fine on the affected machines. I've not pushed anything down with WSUS or GPO's recently to break the machines either. I'm suspecting sophos as its the only thing that could of affected all these machines without my interaction.

    Anyone else having similar problems?

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    OverWorked's Avatar
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    Re: USB Mice Problem. Sophos to blame?

    Yes, I'm having the same problem with one machine. Don't think its Sophos though.

    I connect either a USB or PS/2 mouse and it works for a few minutes, then just stops responding. I've tried several known good mice.

    I've also tried re-imaging the machine to rule out software. I think I forgot to reinstall Sophos when I reimaged it, so I don't think its that. I've got Sophos on the whole network, and have no problems anywhere else.

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    webman's Avatar
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    Re: USB Mice Problem. Sophos to blame?

    USB power management?

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    Geoff's Avatar
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    Re: USB Mice Problem. Sophos to blame?

    On a desktop?

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    webman's Avatar
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    Re: USB Mice Problem. Sophos to blame?

    Yep. Under devmgmt.msc can the system turn off the device (root hub?) to save power?

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    Geoff's Avatar
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    Re: USB Mice Problem. Sophos to blame?

    yes..

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    webman's Avatar
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    Re: USB Mice Problem. Sophos to blame?

    Just thought it might have been it, as we had a problem on a PC with a USB mouse (99% of ours are still PS/2) that would stop working due to the power/standby settings etc.

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    Geoff's Avatar
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    Re: USB Mice Problem. Sophos to blame?

    hmm. is there anyway to disable that globally. Startup script or similar?

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    webman's Avatar
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    Re: USB Mice Problem. Sophos to blame?

    Sorry, no idea :cry:

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    Re: USB Mice Problem. Sophos to blame?

    what version of sophos? Is it the terrible 5?
    BTW you guys know that version 6 is out this summer? As well as a new EM console. More scary upgrades

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    Re: USB Mice Problem. Sophos to blame?

    Quote Originally Posted by Geoff
    hmm. is there anyway to disable that globally. Startup script or similar?
    Isnt there that set of GPOs to handle all the power management stuff you can d/l?

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    Geoff's Avatar
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    Re: USB Mice Problem. Sophos to blame?

    what version of sophos? Is it the terrible 5?
    Yes, v5.

    Isnt there that set of GPOs to handle all the power management stuff you can d/l?
    Its not that featureful.

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    Re: USB Mice Problem. Sophos to blame?

    esset's nod32 is far superior to sophos.

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    Re: USB Mice Problem. Sophos to blame?

    So is Symantec Corporate...

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    Re: USB Mice Problem. Sophos to blame?

    Quote Originally Posted by ZeroHour
    what version of sophos? Is it the terrible 5?
    BTW you guys know that version 6 is out this summer? As well as a new EM console. More scary upgrades
    Yes, I have singed up to test it, after the 12 months of hell I have had with this one, why not add some Beta based fun to my live network. I just want my Symantec trail pack to hurry up and come through, get my boss to look at it with us and then we can get that Sophos diteched at Easter! 3 weeks to go!



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