SMARTFTP issues

[marvin]

Hi

I am trying FTPing from work onto one of our website hosting people. I really can't get to connect at all, it goes as far as connected to their server but then it tells me that the host server cancelled the operation.

I know there is no fault on the host server as i can connect fine from home using smartftp, its just from work.

We use EMBC which is now synetrix, and they have a proxy settings. Does anyone know how to get around this?

Is there a setting i need to change on my FTP software?

[fooby]

as a side-step to the issue have you tried filezilla client?

its a free open source ftp client it might get around the problem

hope this helps

[ICT_GUY]

2nd filezilla, its got less bugs.

[marvin]

Yes i tried that and the same error came up!!!

[Geoff]

You may have to connect via your RBCs proxy and/or use passive mode.

[kmount]

Hi,

Connection to Synetrix server works no problem for us WITHOUT using the proxy.

[marvin]

I just installed SMARTFTP and i guess its just a question of putting the host name then the username and password. Is that correct? Or do i have to configure the FTP software?

[kmount]

No configuration needed if you're connecting to an internal (internal to EMBC) hostname.

N:\>ftp web2.embc.uk.com
Connected to web2.embc.uk.com.
220 Microsoft FTP Service
User (web2.embc.uk.comnone)):

At the most basic level, it works here.