microsoft exchange

[Inbir316]

hey guys, we have staff who use email through microsoft exchange and recently i've added new trainee staff to the system BUT they're not appearing in the global address when sending emails. how can i sort that issue out?

im sure its something simple went out last night so suffering with the ability to think lol and thanks in advance!

[modcoms]

you could have your outlook clients in cached mode i have noticed that as one issue that can allow it to happen.

[Inbir316]

you know where in exchange/outlook i can check that information?

thanks

[modcoms]

Hi
Here is a word document we put together as a guide for teaching staff so we had to make it look easy