Windows Thread, Device Driver Installation Wizard in Technical; Hope someone can help me with this as I'm pulling my hair out trying to overcome it.
Basically a friends ...
9th March 2008, 09:33 PM #1
Device Driver Installation Wizard
Hope someone can help me with this as I'm pulling my hair out trying to overcome it.
Basically a friends laptop (HP nx9005) died, I checked it over and found that it was the hard dirve. So I managed to get hold of a new one and installed the OS from the recovery disk, but there was no drivers disk as he had lost it, so I down-loaded the latest ones for this model from the HP website.
All going well so far, or so I thought!!!
But now when it has booted up the Device Driver Installation Wizard pops up but with no entries in it. If I click ok the popup box closes and the system works fine. There are no errors in device manager and nothing in event logs to show why it has been launched. I,ve rolled back the drivers one by one, but it still keeps opening whenever the laptop is turned on.
Anyone got any ideas? I hope so!!!!
Thanks in advance for any help you can give.
9th March 2008, 09:38 PM #2
That's odd the fact there's no question marks in Device Manager? When the Wizard appears, choose "No" to connect to the internet for drivers. By following the on screen prompts, if Windows cannot find a driver, there's an option at the end to "do not ask to install this driver again" option.
9th March 2008, 10:34 PM #3
If all else fails try a clean install of XP not using the recovery discs
10th March 2008, 10:47 AM #4
Thanks for your responses,
Unfortunately there's nothing to install so I don't get the option of not connecting to the internet.
I didn't really want to do a clean install if I could help it as I wanted to find out what was causing the problem, but I agree with you that it is probably the easiest and best thing to do.
I think I'll try and track down a copy of the drivers disk, I'm sure I've got one at work, and see if that resolves the issue before opting for a clean install.
I'll let you know if it works.
Once again thanks for the input.
11th March 2008, 12:38 PM #5
Device Manager will hide some devices, make sure you turn on "Show hidden devices" in the View menu
11th March 2008, 06:33 PM #6
There's a command line version of device manager that's a lot more useful for removing problem hardware:
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