+ Post New Thread
Results 1 to 6 of 6
Windows Thread, Device Driver Installation Wizard in Technical; Hope someone can help me with this as I'm pulling my hair out trying to overcome it. Basically a friends ...
  1. #1
    muppet's Avatar
    Join Date
    Jan 2006
    Location
    Oxfordshire
    Posts
    155
    Thank Post
    28
    Thanked 14 Times in 13 Posts
    Rep Power
    19

    Device Driver Installation Wizard


    Hope someone can help me with this as I'm pulling my hair out trying to overcome it.

    Basically a friends laptop (HP nx9005) died, I checked it over and found that it was the hard dirve. So I managed to get hold of a new one and installed the OS from the recovery disk, but there was no drivers disk as he had lost it, so I down-loaded the latest ones for this model from the HP website.
    All going well so far, or so I thought!!!
    But now when it has booted up the Device Driver Installation Wizard pops up but with no entries in it. If I click ok the popup box closes and the system works fine. There are no errors in device manager and nothing in event logs to show why it has been launched. I,ve rolled back the drivers one by one, but it still keeps opening whenever the laptop is turned on.
    Anyone got any ideas? I hope so!!!!
    Thanks in advance for any help you can give.

  2. #2

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    8,946
    Thank Post
    232
    Thanked 1,513 Times in 1,206 Posts
    Rep Power
    328
    That's odd the fact there's no question marks in Device Manager? When the Wizard appears, choose "No" to connect to the internet for drivers. By following the on screen prompts, if Windows cannot find a driver, there's an option at the end to "do not ask to install this driver again" option.

  3. #3

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    15,408
    Thank Post
    797
    Thanked 1,593 Times in 1,395 Posts
    Blog Entries
    10
    Rep Power
    428
    If all else fails try a clean install of XP not using the recovery discs

  4. #4
    muppet's Avatar
    Join Date
    Jan 2006
    Location
    Oxfordshire
    Posts
    155
    Thank Post
    28
    Thanked 14 Times in 13 Posts
    Rep Power
    19
    Thanks for your responses,
    Unfortunately there's nothing to install so I don't get the option of not connecting to the internet.
    I didn't really want to do a clean install if I could help it as I wanted to find out what was causing the problem, but I agree with you that it is probably the easiest and best thing to do.

    I think I'll try and track down a copy of the drivers disk, I'm sure I've got one at work, and see if that resolves the issue before opting for a clean install.

    I'll let you know if it works.

    Once again thanks for the input.

  5. #5

    Join Date
    Jan 2007
    Location
    Nottinghamshire
    Posts
    530
    Thank Post
    1
    Thanked 84 Times in 58 Posts
    Rep Power
    37
    Device Manager will hide some devices, make sure you turn on "Show hidden devices" in the View menu

  6. #6
    steve's Avatar
    Join Date
    Oct 2005
    Location
    West Yorkshire
    Posts
    1,040
    Thank Post
    22
    Thanked 175 Times in 121 Posts
    Rep Power
    51
    There's a command line version of device manager that's a lot more useful for removing problem hardware:

    devcon

SHARE:
+ Post New Thread

Similar Threads

  1. Scanner and camera wizard (wiaacmgr.exe) help?
    By greenfieldsupport in forum Windows
    Replies: 16
    Last Post: 18th October 2007, 10:25 AM
  2. PDA unlock MDA Vario HTC wizard etc
    By SimpleSi in forum Links
    Replies: 1
    Last Post: 23rd July 2007, 08:20 AM
  3. Replies: 9
    Last Post: 22nd June 2007, 12:24 PM
  4. provisioning wizard
    By colin in forum Learning Network Manager
    Replies: 1
    Last Post: 21st December 2006, 08:24 AM
  5. Provisioning Wizard
    By wesleyw in forum Learning Network Manager
    Replies: 1
    Last Post: 21st June 2006, 02:10 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •