"Error 403" & "Moved to here" message

[tech_guy]

Hi,

I have an interesting problem on a teacher's desktop pc - running Win XP Pro SP2 & IE 7. It has .net 3 framework installed along with 1 & 2 and all the updates.

With any user logged on, including the Admin locally, everything works okay except for accessing attachments in Hotmail/Live and Yahoo email. Clicking on an attachment of any kind will result in either the classic 'Error 403' page or a 'Moved to here' page and no download of the attachment. Downloading files from other sites is also affected, but it seems only those using http not ftp.

I have done everything I can think of such as purging the machine, resetting IE to defaults, updating, checking for nasties, etc and a trawl through Google results doesn't give me anything that solves the problem.

I installed Mozilla Firefox and it behaves strangely: it displays the html of any webpages visited, not the actual page.

Does anyone have any suggestions? Thanks.

[RobC]

First thing I can suggest would be to run the System File Checker using "sfc scannow" which should clear up any potentially corrupt file issues that may be lurking.

Beyond that, I'm stumped.

Regards,

Rob Cowan
Mycourse Ltd/Digital Business Support

[tech_guy]

I'm remote accessing the machine now and I'm using a test email I have to sent and opening it in IE7 via Hotmail/Live. JPGs and TXT files open okay. PDFs, .DOCs and CSVs don't.

It's doing my head in!

[mac_shinobi]

what about uninstalling the dot net 1 , 2 and 3 and ensuring file associations are ok for those file types that you mentioned ie docs, pdfs etc and make sure those are ok and completely reset ie 7 and if it still does not work then un install ie 7 and go back to ie 6 and make sure its ok with ie 6 and then update to ie 7 and make sure it still works and then try dot net 1 and try again and then dot net 2 if that works and check again and if it still works go to dot net 3.

See when the issue starts occuring.

[tech_guy]

@robc & gecko - thanks for the input.

Discovered the user had stuffed ZoneAlarm on the PC and had then blocked just about everything when asked what to do.