+ Post New Thread
Results 1 to 14 of 14
Windows Thread, Windows XP - Custom Support Programme, UK Government in Technical; Hi, Has anyone else signed up for the Custom Support Programme to get XP updates for schools. ( Government signs ...
  1. #1

    Join Date
    Feb 2009
    Location
    Chesterfield
    Posts
    13
    Thank Post
    1
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Windows XP - Custom Support Programme, UK Government

    Hi,

    Has anyone else signed up for the Custom Support Programme to get XP updates for schools. (Government signs 5.5m Microsoft deal to extend Windows XP support).

    I have signed up and downloaded the May 2014 updates and successfully added to WSUS on servers running Server 2003 and 2008. I cannot however get this to work on Server 2012. I have tried on 3 different servers running Server 2012 Standard and get the error: "No instance of WSUS found on this server. WSUSImportTool can only be run locally on a WSUS server".

    In each case, WSUS is installed and working correctly. Does anyone have any ideas how to fix this?

    To get support from Microsoft I would need a Premier Contract (costing thousands).

    Thanks,

    Kevin

  2. #2

    Join Date
    Dec 2005
    Posts
    524
    Thank Post
    34
    Thanked 87 Times in 77 Posts
    Rep Power
    39
    Have you any details as to exactly where you signed up for this and where you downloaded the updates from please?

  3. #3

    Join Date
    Dec 2005
    Posts
    524
    Thank Post
    34
    Thanked 87 Times in 77 Posts
    Rep Power
    39
    I think I may have found it > Custom Support | Crown Commercial Service

  4. #4

    fiza's Avatar
    Join Date
    Dec 2008
    Location
    London
    Posts
    2,096
    Thank Post
    407
    Thanked 310 Times in 262 Posts
    Rep Power
    152
    I too would be interested. I mentioned this in another thread Government pays MS to keep XP going for another year
    I thought it was from here. https://connect.microsoft.com/
    but haven't had any luck.
    Last edited by fiza; 19th May 2014 at 02:18 PM.

  5. #5
    Trojan's Avatar
    Join Date
    Aug 2007
    Location
    Sutton Coldfield
    Posts
    157
    Thank Post
    112
    Thanked 21 Times in 12 Posts
    Rep Power
    19
    Isn't this just typical - millions of pounds in tax payer money spent without actually telling the people it's intended for how to gain access to it.

  6. Thanks to Trojan from:

    laserblazer (19th May 2014)

  7. #6

    tech_guy's Avatar
    Join Date
    May 2007
    Location
    That little bit in the middle of Little Old England
    Posts
    8,135
    Thank Post
    1,908
    Thanked 1,343 Times in 742 Posts
    Blog Entries
    3
    Rep Power
    395
    Quote Originally Posted by bitznpcz View Post
    Hi,

    Has anyone else signed up for the Custom Support Programme to get XP updates for schools. (Government signs 5.5m Microsoft deal to extend Windows XP support).

    I have signed up and downloaded the May 2014 updates and successfully added to WSUS on servers running Server 2003 and 2008. I cannot however get this to work on Server 2012. I have tried on 3 different servers running Server 2012 Standard and get the error: "No instance of WSUS found on this server. WSUSImportTool can only be run locally on a WSUS server".

    In each case, WSUS is installed and working correctly. Does anyone have any ideas how to fix this?

    To get support from Microsoft I would need a Premier Contract (costing thousands).

    Thanks,

    Kevin
    How long after emailing them did it take to get set up?

  8. #7

    Join Date
    Feb 2009
    Location
    Chesterfield
    Posts
    13
    Thank Post
    1
    Thanked 1 Time in 1 Post
    Rep Power
    0
    It looks like i've got further than most of you...

    Here is the information, I received:

    "Yes an agreement has been signed, more detail can be found on our website Special agreements | Crown Commercial Service

    If you are intending on accessing the updates on an aggregated basis you may be liable for a Premier Support contract - 12.5k minimum. However, individual organisations with less than 250 XP devices can access the updates for free. You can register on the this link here. Alternatively you could investigate use of your local council’s Premier Support agreement but all support calls you raise (if any) will have to be channelled through them."

    The link takes you to: https://connect.microsoft.com/CSA/In...8454-JBDT-V3JW

    It seems to work OK, apart from on Server 2012...

  9. Thanks to bitznpcz from:

    fiza (19th May 2014)

  10. #8

    Join Date
    Feb 2009
    Location
    Chesterfield
    Posts
    13
    Thank Post
    1
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Quote Originally Posted by tech_guy View Post
    How long after emailing them did it take to get set up?
    Just a couple of days. I signed up on April 9th! Downloaded updates last Wednesday following Patch Tuesday.

  11. #9

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    15,852
    Thank Post
    877
    Thanked 1,681 Times in 1,460 Posts
    Blog Entries
    12
    Rep Power
    445
    What did you do to WSUS to get the updates? Just wondering how they identify who is allowed these updates.

  12. #10

    fiza's Avatar
    Join Date
    Dec 2008
    Location
    London
    Posts
    2,096
    Thank Post
    407
    Thanked 310 Times in 262 Posts
    Rep Power
    152
    Quote Originally Posted by FN-GM View Post
    What did you do to WSUS to get the updates? Just wondering how they identify who is allowed these updates.
    Im guessing it would be a cab file that you import?

  13. #11

    Join Date
    Feb 2009
    Location
    Chesterfield
    Posts
    13
    Thank Post
    1
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Within the connect.Microsoft.com site there is the wsusimporttool.exe and each patch Tuesday a scan cab file and updates.

    As this is a public forum, I cannot list the updates.

  14. #12

    Join Date
    Feb 2009
    Location
    Chesterfield
    Posts
    13
    Thank Post
    1
    Thanked 1 Time in 1 Post
    Rep Power
    0
    As it's Patch Tuesday today, I thought I'd resurrect this thread.

    Has anyone been successful in applying XP Updates with WSUS on Server 2012? I have tried numerous servers and just get the message that WSUS is not installed. I am guessing there should be another import tool, but I cannot find out who to contact in MS without signing up for a premier support contract.

    The tool works great in Server 2003/2008.

  15. #13
    Cache's Avatar
    Join Date
    Apr 2008
    Location
    Cumbria
    Posts
    1,207
    Thank Post
    451
    Thanked 174 Times in 171 Posts
    Blog Entries
    3
    Rep Power
    64
    I'd try what it says on this page and use the builtin utility WsusUtil.exe with the csaimport switch: Windows Server 2012 | Kamm and Re

  16. Thanks to Cache from:

    bitznpcz (10th June 2014)

  17. #14

    Join Date
    Feb 2009
    Location
    Chesterfield
    Posts
    13
    Thank Post
    1
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Quote Originally Posted by Cache View Post
    I'd try what it says on this page and use the builtin utility WsusUtil.exe with the csaimport switch: Windows Server 2012 | Kamm and Re
    Thanks Cache - just tried this on one of the servers and can confirm it works. Patches for May and June successfully added to WSUS.

SHARE:
+ Post New Thread

Similar Threads

  1. Replies: 39
    Last Post: 8th April 2014, 11:07 AM
  2. [News] The risk of running Windows XP after support ends April 2014
    By Arthur in forum Jokes/Interweb Things
    Replies: 5
    Last Post: 17th August 2013, 10:20 AM
  3. Replies: 2
    Last Post: 1st July 2010, 03:52 PM
  4. Replies: 2
    Last Post: 22nd October 2009, 01:35 PM
  5. Support ending for Windows XP SP1
    By CyberNerd in forum IT News
    Replies: 0
    Last Post: 9th October 2006, 06:10 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •