Prodesktop install

[meastaugh1]

First, you need to add the commands to register and unregister at install and uninstall respectively in the CustomAction table (| denotes a column change):
UnregisterProdesktop | 18 | F59122_ProD.exe | /unregserver
RegisterProdesktop | 18 | F59122_ProD.exe | /regserver

Then you call the aforementioned actions from the InstallExecuteSequence table:
UnregisterProdesktop | REMOVED="ALL" | 1450
RegisterProdesktop | REMOVED<>"ALL" | 6650

[cookie_monster]

meastaugh1, your edit worked just fine and the extrude issue wasn't preasent on install but if i unalocate the package it fails to uninstall with the error below, is it possibe that i've edited it incorrectly?

Thanks.

Product: PTC ProDESKTOP 8.0 -- Error 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: RegisterProdesktop, location: C:\Program Files\PTC\ProDESKTOP 8.0\Program\ProD.exe, command: /regserver

[meastaugh1]

Sounds as though the condition for the install command isn't working.

Try replacing the install and uninstall conditions with the following respectively:
NOT Installed
REMOVE=~”All” OR MaintenanceMode=”Remove”

[cookie_monster]

It actually uninstalls correctly after a second reboot but i'll see if your other suggestion cleans it up.

Cheers.

[cookie_monster]

I can't find the table with those entries in can you tell me where they should be located.

[meastaugh1]

InstallExecuteSequence, they're the ones that you entered earlier.

[cookie_monster]

Sorry to sound daft but is this right

UnregisterProdesktop | REMOVED="ALL" | 1450
RegisterProdesktop | REMOVED<>"ALL" | 6650

becomes

UnregisterProdesktop | NOT Installed | 1450
RegisterProdesktop | REMOVE=~”All” | 6650

[meastaugh1]

yep

[cookie_monster]

No it's failing to install now i'm afraid.

[meastaugh1]

Sorry, that'll teach me not to read posts.

Other way around, the new values should be:
UnregisterProdesktop | REMOVE=~”All” OR MaintenanceMode=”Remove” | 1450
RegisterProdesktop | NOT Installed | 6650

If you still have probs, let me know the error.

[cookie_monster]

I'm getting another error now.

Event ID 10005
PTC ProDESKTOP 8.0 -- Internal Error 2717
UnregisterProdesktop

[meastaugh1]

Ok, sorted it, just change the uninstall condition to REMOVE="All"

Tested this ok.

[cookie_monster]

Excellent that worked, thanks for your help.

[Oops_my_bad]

well well well.. worked a treat - thanks!

[pastokes]

well well well.. worked a treat - thanks!

Hi, sorry for starting this topic up again.
I'm trying to distribute ProDesktop 8 with Zenworks. I've created a snapshot of the installation, am able to run the distribution as a non admin. But with the first run I just get the splashscreen, nothing more. If I then run it as a admin and then again as a non admin it works fine.
Has any found a solution for these issues?

Cheers!