+ Post New Thread
Results 1 to 13 of 13
Windows Thread, My Documents Empty in Technical; This is the second time I've had this problem now, so any help would be appreciated. Basically all users home ...
  1. #1

    Join Date
    Nov 2007
    Posts
    19
    Thank Post
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    My Documents Empty

    This is the second time I've had this problem now, so any help would be appreciated.

    Basically all users home folders are set to local path, and documents stored on the server.

    But our deputy head's My Documents folder now appears empty after it was briefly disconnected to the server.

    Even though his files are still on the server there they will not show up on this local machine.

    I tried deleting his local profile so it recreated, but still the same issue.

    Any advice?

  2. #2

    Andrew_C's Avatar
    Join Date
    Sep 2005
    Location
    Winchester
    Posts
    3,059
    Thank Post
    64
    Thanked 394 Times in 301 Posts
    Rep Power
    163

    Re: My Documents Empty

    I'll be watching this thread closely. We've got a couple of these, both laptops that had "issues" synchronising when re-connected to the network.

    Quick workaround is to add a shortcut to the desktop pointing to the server files.

  3. #3
    Joanne's Avatar
    Join Date
    Nov 2007
    Location
    Lancashire
    Posts
    2,000
    Thank Post
    211
    Thanked 244 Times in 195 Posts
    Blog Entries
    17
    Rep Power
    117

    Re: My Documents Empty

    sometimes we have problems with the my documents folder. I tell the people to go to 'my computer' and then double click on 'n' drive (their space on the server)...

  4. #4
    sahmeepee's Avatar
    Join Date
    Oct 2005
    Location
    Greater Manchester
    Posts
    795
    Thank Post
    20
    Thanked 70 Times in 42 Posts
    Rep Power
    34

    Re: My Documents Empty

    Anything in event viewer?

  5. #5

    maniac's Avatar
    Join Date
    Feb 2007
    Location
    Kent
    Posts
    3,071
    Thank Post
    210
    Thanked 430 Times in 310 Posts
    Rep Power
    144

    Re: My Documents Empty

    Have you looked at the 'target folder' in the my documents folder properties? Chances are this is set to point to the wrong place.

    Mike.

  6. #6
    mullet_man's Avatar
    Join Date
    Oct 2005
    Location
    Oldham
    Posts
    732
    Thank Post
    34
    Thanked 46 Times in 45 Posts
    Rep Power
    27

    Re: My Documents Empty

    Not exactly the same problem, but we redirect the My Documents, and unless the users have Full Control of their home drives sometimes the My Documents won't redirect on some laptops, and it just gives them an empty My Documents stored locally.

    It gives you an error in the event log, might be a good idea to check their first.

  7. #7
    azrael78's Avatar
    Join Date
    Sep 2007
    Location
    Devon
    Posts
    383
    Thank Post
    47
    Thanked 37 Times in 33 Posts
    Rep Power
    21

    Re: My Documents Empty

    We have had this too - entirely with Laptops and Offline Files though.
    Best bet we found was to remove Offline files configuration (once ensuring that the laptop was infact on the network) - backup the offline files cache (just incase) and completely reconfigure Offline files.

    It seems to happen when a laptop goes offline, despite the network still being present - so it then still points you at 'your documents' but it points you at the offline version, rather than the online version.

    Personally, I HATE offline files and I'd love to stop it being used but some SMT members had it setup for them by county and they refuse to give it up.

  8. #8

    maniac's Avatar
    Join Date
    Feb 2007
    Location
    Kent
    Posts
    3,071
    Thank Post
    210
    Thanked 430 Times in 310 Posts
    Rep Power
    144

    Re: My Documents Empty

    Quote Originally Posted by azrael78
    It seems to happen when a laptop goes offline, despite the network still being present - so it then still points you at 'your documents' but it points you at the offline version, rather than the online version. . . .
    To stop the laptop going offline, turn off 'slow link detection' in your group policy. This normally stops this behaviour (it did for us)

    Mike.

  9. #9

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,266
    Thank Post
    242
    Thanked 1,575 Times in 1,254 Posts
    Rep Power
    342

    Re: My Documents Empty

    @luketheduck - The problem won't be profile related as My Documents are redirected from a different location on the server.

    @Joanne - Your solution is a temporary workaround for accessing file(s), however 99% of the time, applications always open My Documents by default and of course they'll see an empty directory.

    Have a look here

  10. #10

    Join Date
    Nov 2007
    Posts
    19
    Thank Post
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Re: My Documents Empty

    Seems that my problem is the My Documents on the machine isn't picking up it's correct path. It is set through group policy to direct to \\server\blahblah\%username% but for whatever reason the affected users My Documents are pointing to the C:\documents & settings\%username%

    Also, there is no 'Find Target' button, even if I set the affected users as administrators...

    Any suggestions for how I can cure this?

  11. #11

    Geoff's Avatar
    Join Date
    Jun 2005
    Location
    Fylde, Lancs, UK.
    Posts
    11,842
    Thank Post
    110
    Thanked 592 Times in 513 Posts
    Blog Entries
    1
    Rep Power
    226

    Re: My Documents Empty

    Run GPMC results on an affected user/machine combination and check the folder redirection is applying properly. If it isn't, then enable user event debugging to get to the root of the problem.

    It's probably a permissions problem though.

  12. #12

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,266
    Thank Post
    242
    Thanked 1,575 Times in 1,254 Posts
    Rep Power
    342

    Re: My Documents Empty

    @luketheduck - The My Documents policies which you need to check are:

    User Config > Admin Templates > Desktop

    The two policies are:

    "Remove Properties from the My Documents context menu"

    and

    "Prohibit user from changing My Documents path"

    Hope this helps!

  13. #13

    Join Date
    Nov 2007
    Posts
    19
    Thank Post
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Re: My Documents Empty

    Quote Originally Posted by Michael
    @luketheduck - The My Documents policies which you need to check are:

    User Config > Admin Templates > Desktop

    The two policies are:

    "Remove Properties from the My Documents context menu"

    and

    "Prohibit user from changing My Documents path"

    Hope this helps!
    Thanks, that's how I've cured it for now - changed the GP so I could redirect the My Documents target manually...



SHARE:
+ Post New Thread

Similar Threads

  1. Recovered documents
    By witch in forum Office Software
    Replies: 34
    Last Post: 21st April 2008, 01:24 PM
  2. SIMS Document Mangement Server - empty documents?
    By SteveMC in forum MIS Systems
    Replies: 7
    Last Post: 1st June 2007, 04:00 PM
  3. Glass half empty
    By ITWombat in forum Links
    Replies: 3
    Last Post: 2nd May 2006, 03:35 PM
  4. Replies: 17
    Last Post: 6th February 2006, 01:12 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •