+ Post New Thread
Page 2 of 3 FirstFirst 123 LastLast
Results 16 to 30 of 36
Windows Thread, Cashless Catering Systems in Technical; Cunninghams will be fitted here over the summer...
  1. #16

    Join Date
    Aug 2007
    Posts
    818
    Thank Post
    101
    Thanked 65 Times in 47 Posts
    Rep Power
    26
    Cunninghams will be fitted here over the summer

  2. #17

    Join Date
    Jan 2007
    Posts
    424
    Thank Post
    7
    Thanked 32 Times in 27 Posts
    Rep Power
    21
    We've got the same as Gatt since Easter. We had some minor issues (due to our crummy timescales) but they did go above and beyond to sort it out. It seems to be ok.

  3. #18

    Join Date
    Nov 2006
    Location
    Kendal
    Posts
    1,555
    Thank Post
    112
    Thanked 177 Times in 144 Posts
    Rep Power
    71
    We have Vericool with biometric scanners in. It was all installed quickly and after a week or so our operators were up to speed. We evaluated Easytrace at the same time which looked very good to me too.

  4. #19
    Batman's Avatar
    Join Date
    Mar 2009
    Location
    Northampton
    Posts
    940
    Thank Post
    115
    Thanked 118 Times in 74 Posts
    Rep Power
    40
    I don't know if Sentinel do cashless catering as well as e-reg, but when they sent their rep to us to do a demo, he spoke very broken english and he had written in his notebook that my surname was "Cruddington" (it's Currington). Also, the address on his business card was "1 Macro Polo House". I'm not sure if it meant a larger version of "Polo House" of if he just spelt "Marco" wrong... nice enough guy, but the whole thing did make me laugh.

  5. #20
    Steven_Cleaver's Avatar
    Join Date
    Jul 2008
    Location
    Birmingham
    Posts
    465
    Thank Post
    174
    Thanked 85 Times in 69 Posts
    Rep Power
    50
    We have been using Cunninghams Impact system using Biometrics for around three years now, it works very well with the odd glitch which is usually fixed in a couple of minutes. The support is very good usually answered straight away or call back within a few minutes & they use remote access to fix any issues. If a reval is damaged they are usually out the same day. Parents can pay online & although this had a few teething troubles at the start it works really well once these kinks were ironed out.

  6. #21

    maniac's Avatar
    Join Date
    Feb 2007
    Location
    Kent
    Posts
    3,069
    Thank Post
    210
    Thanked 430 Times in 310 Posts
    Rep Power
    144
    We have the cashless system from Uniware, which has been reasonably reliable apart from the fingerprint sensors getting damaged due to greasy fingers, but after some pushing, they have supplied a different and better fingerprint sensor for the tills. We also had a few issues with the cashloaders, but they are all resolved now and were mainly due to a faulty fingerprint sensor, and a software issue.

    We have the UPAY system implemented which means parents can see exactly what their child is buying from the canteen from the upay website or top up their childs account from home using a debit or credit card, and it's pretty much instant, that's dead handy.

    The main reason we went for them is they are based in Medway, just a short distance from us which is dead handy for support., and one of our associated schools already had the system and were happy with it.

    Mike.

  7. #22

    Join Date
    Apr 2009
    Location
    Leeds
    Posts
    120
    Thank Post
    6
    Thanked 16 Times in 15 Posts
    Rep Power
    13
    We had Cunninghams Impact Biometrics system in at end of last year. System seems to work well, had a few issues with the system earlier on this year(something to do with the dongles in the server I think) but no major issues.

    Somehow one of the tills supplied, Toshiba till, got damaged though I don't think it was due to poor construction.

    The two guys we had installing it where very friendly and helpful and managed to set every-one up ok and the system up and running.

  8. #23

    Sylv3r's Avatar
    Join Date
    Jul 2005
    Location
    Co. Durham
    Posts
    3,213
    Thank Post
    372
    Thanked 379 Times in 337 Posts
    Rep Power
    148
    Quote Originally Posted by bossman View Post
    @Sylv3r:
    Come over and look at ours I can recommend it first hand has been in for approx 2 years and just works.
    It is so good I forget the company but they manage it and all I had to give them was a couple of IP addresses.
    Support is fantastic (remote) so the girls in the office have told me, not that they have had to use it often.
    Give me a bell you won't be disappointed
    Thanks

    This is a bit of an old thread as we have been running the CRB Impact cashless catering system since November and had very little problems. Occasionally the revalv machines lock up and require a restart but other then that very little issues and it just tends to work!

  9. #24
    p858snake's Avatar
    Join Date
    Dec 2008
    Location
    Queensland
    Posts
    1,490
    Thank Post
    37
    Thanked 175 Times in 151 Posts
    Blog Entries
    2
    Rep Power
    51
    Do any of you offer multipul ways to pay at the counter, for example both biometric or swipe card for those that have biometrics installed and users that don't like to hand their prints over?

    And what are your privacy policies like for the storage and handerling of private data such as the pupils fingerprints?

  10. #25

    Sylv3r's Avatar
    Join Date
    Jul 2005
    Location
    Co. Durham
    Posts
    3,213
    Thank Post
    372
    Thanked 379 Times in 337 Posts
    Rep Power
    148
    Quote Originally Posted by p858snake View Post
    Do any of you offer multipul ways to pay at the counter, for example both biometric or swipe card for those that have biometrics installed and users that don't like to hand their prints over?

    And what are your privacy policies like for the storage and handerling of private data such as the pupils fingerprints?
    For those students / parents that chose not to provide their biometric details there is a lookup function on the tills which we use. The students top up their accounts via a cheque or handing cash into the main reception.

    The biometric information held can not identify a student as it takes several points of a fingerprint and not the whole print therefore can not be used in a court of law etc.

    We sent out initial letters to parents and invited them to attend an awareness session if they had any worries / concerns. Only 4 parents turned up out of a roll out 1400 students and after the session they were happy with what we had to say and agreed that their son/daughter would also provide their biometric details.

    We only have around a dozen students who we do not hold biometric details for - travelling familes who prefered not to have their son / daughters print taking, they also do not give consent for their photographs to be taking for anything also.

  11. #26
    Marci's Avatar
    Join Date
    Jun 2008
    Location
    Wakefield, West Yorkshire
    Posts
    895
    Thank Post
    84
    Thanked 235 Times in 194 Posts
    Rep Power
    82
    System we use (can't recall offhand what it is but will post it up on Monday) allows users to carry a 4 digit pincode if they don't want to use their fingerprint... not had any issues other than now and again it's oversensitive on fingerprints and doesn't detect you correctly. Usually find it's cos I need to wash some crap off my thumb tho after working in a grotty room...

  12. #27
    Ryno's Avatar
    Join Date
    Apr 2009
    Location
    Liverpool
    Posts
    122
    Thank Post
    36
    Thanked 1 Time in 1 Post
    Rep Power
    0
    We use impact cashless catering system

    Impact - Cashless Catering System - CRB Solutions

    really good and really reliable.

  13. #28

    Join Date
    Apr 2008
    Posts
    405
    Thank Post
    22
    Thanked 13 Times in 10 Posts
    Rep Power
    16
    Another EasyTrace customer here. So far pretty good, except their Head Office is useless at assigning the right numbers to replacements

  14. #29
    apoth0r's Avatar
    Join Date
    Apr 2007
    Location
    Northants
    Posts
    1,221
    Thank Post
    151
    Thanked 180 Times in 132 Posts
    Rep Power
    52
    Gladstone haven't been too bad with our system, a few teething problems but they have recently released some newer software and since then no real problems at all.

  15. #30
    dskinz's Avatar
    Join Date
    Aug 2009
    Location
    Barnsley
    Posts
    6
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Blog Entries
    1
    Rep Power
    0

    Infineer, PCS - who next

    Self advertising is not allowed without prior agreement dskinz.

    Please PM Dos_Box or one of the admins.
    Last edited by mark; 28th August 2009 at 08:06 PM. Reason: Advertising without permission

SHARE:
+ Post New Thread
Page 2 of 3 FirstFirst 123 LastLast

Similar Threads

  1. PC systems
    By ict-direct in forum Our Advertisers
    Replies: 8
    Last Post: 4th July 2007, 01:11 PM
  2. Telephone Systems
    By rlculver in forum Wireless Networks
    Replies: 13
    Last Post: 27th April 2007, 08:40 AM
  3. Systems Manager
    By beeswax in forum Educational IT Jobs
    Replies: 0
    Last Post: 31st May 2006, 05:25 PM
  4. Where to buy AMD based systems
    By Geoff in forum Hardware
    Replies: 9
    Last Post: 10th May 2006, 08:21 AM
  5. Voting Systems
    By Kilas in forum Recommended Suppliers
    Replies: 1
    Last Post: 14th April 2006, 07:40 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •