+ Post New Thread
Results 1 to 8 of 8
Windows Thread, Laptop going offline randomly whist connected. in Technical; Staff have laptops that have the offline files sychronisation set so they can work at home. They have started to ...
  1. #1
    tomscaper's Avatar
    Join Date
    Jul 2006
    Posts
    814
    Thank Post
    118
    Thanked 29 Times in 15 Posts
    Rep Power
    22

    Laptop going offline randomly whist connected.

    Staff have laptops that have the offline files sychronisation set so they can work at home. They have started to report that randomly during the day the laptops will loose connection and go into offline mode. A message will pop up in the bottom corner telling that the computer is offline, they can then reconnect straight away and be back as if nothing happened.
    I cant seem to see what could cause this, i thought at first mabye due to going in to power save mode but this happens when the users are working away.
    Has anyone ever had a similar problem.

  2. #2
    gwendes's Avatar
    Join Date
    Jan 2007
    Location
    London
    Posts
    1,495
    Thank Post
    161
    Thanked 30 Times in 29 Posts
    Rep Power
    26

    Re: Laptop going offline randomly whist connected.

    Are they connected wirelessly? I'd be looking at the network switch or wireless they are connected to.

    How many computers is this affecting?

  3. #3
    tomscaper's Avatar
    Join Date
    Jul 2006
    Posts
    814
    Thank Post
    118
    Thanked 29 Times in 15 Posts
    Rep Power
    22

    Re: Laptop going offline randomly whist connected.

    No all the laptops are connected via points on the wall. We have 37 laptops it does this on everyone on of them.

  4. #4
    Oops_my_bad's Avatar
    Join Date
    Jan 2007
    Location
    Man chest hair
    Posts
    1,738
    Thank Post
    438
    Thanked 53 Times in 50 Posts
    Rep Power
    30

    Re: Laptop going offline randomly whist connected.

    Has this only started happening recently? Must admit i've had 2 start doing this recently but we don't use offline files

  5. #5
    joe90bass's Avatar
    Join Date
    Oct 2007
    Location
    S Wales
    Posts
    1,354
    Thank Post
    328
    Thanked 107 Times in 96 Posts
    Rep Power
    51

    Re: Laptop going offline randomly whist connected.

    We use offline folders here for the same reason you do. It has been a right pain, the major headache we have is losing mapped drives, resetting the offline cache seems to fix it (It could be a red herring, but it's getting too much of a coincidence!!!)

  6. #6

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,266
    Thank Post
    242
    Thanked 1,575 Times in 1,254 Posts
    Rep Power
    341

    Re: Laptop going offline randomly whist connected.

    If they're connected via CAT5, are they all connecting to the same network switch? It might be the switch failing, hence all laptops having the same problem.

    A simple way to identify this, is if the problem happens on multiple laptops at the same time. This would be a good indication it's a network problem.

  7. #7

    Join Date
    Jan 2007
    Location
    Durham, UK
    Posts
    328
    Thank Post
    33
    Thanked 17 Times in 12 Posts
    Rep Power
    20

    Re: Laptop going offline randomly whist connected.

    you could continously ping something that was on another switch and see if it times out on any and see if offline files goes off when you do it.

  8. #8

    maniac's Avatar
    Join Date
    Feb 2007
    Location
    Kent
    Posts
    3,070
    Thank Post
    210
    Thanked 430 Times in 310 Posts
    Rep Power
    144

    Re: Laptop going offline randomly whist connected.

    We had this problem earlier this year. You need to turn off 'slow network link detection' in group policy. That solved it for us.

    What we presume was happening is the wireless signal was dropping below the threshold for this, so it was dropping the laptop offline. The only way to get it online we discovered is to force a syncronisation. Turned off slow link detection, and all's been OK since.

    Mike.

SHARE:
+ Post New Thread

Similar Threads

  1. randomly falling off domain
    By browolf in forum Wireless Networks
    Replies: 8
    Last Post: 23rd October 2008, 07:24 PM
  2. Log off policy randomly not applying
    By ZeroHour in forum Wireless Networks
    Replies: 2
    Last Post: 20th November 2007, 11:57 AM
  3. MSI's Randomly not dpolying HP Procurve Switches HELP
    By noah in forum Wireless Networks
    Replies: 2
    Last Post: 12th September 2007, 02:37 PM
  4. A XP SP2 Laptop will not log on offline
    By redsnappa in forum Windows
    Replies: 6
    Last Post: 14th November 2006, 12:05 PM
  5. How are your mac's connected ?
    By daveyboy in forum Mac
    Replies: 11
    Last Post: 16th July 2005, 01:52 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •