Fireworks 8 internal error

[PEO]

The kids are getting the following Random error when saving there fireworks file 'could not complete your request internal error occured fireworks 8'

has anyone come across this and managed to fix the error?

So far i've tred getting them to save to local disk c: instead of there Mydocuments
tried diffrent fonts

like i say this error is random so i'm finding it hard to pinpoint what it could be

any suggestions?

thank you

[rush_tech]

we had this problem but in MX2004...the only fix work around we found was to export as a .png file and then it would let them save it.

[PEO]

hmm If i save to my documents then its fine but soon as i try to save in to folder that is deeper in tree structure i.e.

my documents|my work|ict|ocr|unit 1|task 2| then it brings up the following error.

[PEO]

as if this problem has been around for a while and yet no fix is available

[Athlona]

Hi everyone please can someone tell me there is a FIX for this problem???

Last POST was 2007 LOL...

I have two IT rooms both with 25 clients in them all starting with this error message...


Hope someone can help...

Thanks

[meastaugh1]

Try Modify>Canvas>Image Size, ensure the size is specified in pixels and press OK. Try saving again.

[Edu-IT]

I'm sure we've got this problem too and if I remember correctly it's still unresolved despite much effort. I'll try to remember to look.

[Athlona]

Students reported they have used Fireworks 8 for years without any problems till NOW!!!

I will tell them about using pixel canvas and not CM and see if that corrects the problem...

Going to spend as much time as possible on this problem as the students prefer this software to Photoshop...

Thanks for you advise and help...

[Dodgex1]

We get this, and I know it sounds odd but if we change the canvas size by 1pixel (usually down) it lets them save. On rare occasion its more than one pixel but usually just one.

[DaveJ2717uk]

We got around this successfully(MX 2004) - but the only way we could do it was to allow 'everyone' full control of C:\ drive. Kids can't see the C:\ drive, so I'm not to bothered doing this. I know, I know security, but if there was another way we'd be using it. This works no matter what the image size and no matter where in there home directory they save it.

[Athlona]

Changing pixel size down by one sounds like a FIX to me allowing C drive to be accessable sounds to risky for my lot... hackers all of them... LOL

Thanks for all the advice peps...

[steven487]

Rite ladies and gentlemen i have found the way to fix macromedia fireworks via whatever version you have

basically it wont let you save the document so internal error comes up on the screen

so just before you save the document go to modify and canvas then canvas size

once you are there change the size of the canvzs to any size you want the document to be depending on what you are doing

and thats it you can now save alll you firework documents and put then where ever you see fit any other quiries

contact me on steven_487@hotmail.com