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Windows Thread, Slow flash performance on www.truetube.co.uk in Technical; For example : It's a Miracle! This is a 4 minute clip and it is taking around 4 minutes for ...
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    kennysarmy's Avatar
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    Slow flash performance on www.truetube.co.uk

    For example :

    It's a Miracle!

    This is a 4 minute clip and it is taking around 4 minutes for the video place-holder to go from a black screen to the preview screen with the play button.

    I initially thought it was being filtered, but RM have confirmred not.

    I am on the latest flash player version and have tested on 32bit and 64bit windows 7 computers.

    Can anyone else confirm they are or are not seeing the issue I am having.

    Thanks.

  2. Thanks to kennysarmy from:

    JJonas (2nd May 2013)

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    kennysarmy's Avatar
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    If I click the IE embedded realplayer download this video button, the video downloads in seconds...

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    Oh and I've also tried going through our swgfl proxy as well as our internal smoothwall....

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    Working fine for me on Linux, but thanks for the new PSHE resource.

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    kennysarmy's Avatar
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    It works fine on google chrome.

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    kennysarmy's Avatar
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    I've pinged an email to their support address, see what they have to say....

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    timbo343's Avatar
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    can i just add my point in this..

    We too are having the same problem going through our smoothwall. It worked fine when we had websense in place, thank god - no pun intended with relation to the site - someone else is having the same problem. I thought it was just us. If you look at the source code for the site, you will see the mp4 link. This URL works fine but the flash on the main site doesnt.

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    timbo343's Avatar
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    @kennysarmy can you test franais eXtra - French eXtra to see if you get the sound to work please. I think it might be the same problem.

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    I have tried today, never even seen the website before. We use Smoothwall, the site works fine through Firefox and Chrome, but not IE.

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    kennysarmy's Avatar
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    Quote Originally Posted by timbo343 View Post
    @kennysarmy can you test franais eXtra - French eXtra to see if you get the sound to work please. I think it might be the same problem.
    Haha - what sound?
    Am I meant to click something or does it auto play the sound?

    Under the text "exercise 1 of 11" I see a broken image link too....

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    timbo343's Avatar
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    Just tried the french site through FF and that works through a smoothie, so does truetube.co.uk. Looks like IE is having a major problem with these files.

    I have attached some screen shots for the french site..

    Using IE version 10.
    Attached Images Attached Images
    Last edited by timbo343; 2nd May 2013 at 08:57 AM.

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    timbo343's Avatar
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    If you leave the videos on truetube to load for long enough, they load but thats not ideal.

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    kennysarmy's Avatar
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    Truetube support page states:

    Our films will try to play using HTML5 in the first instance, but will fall back to Flash if your browser is not HTML5 compliant.

    But I always thought IE9 WAS HTML5 compliant...

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    timbo343's Avatar
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    Im running IE10 and it still doesn't work.. strange..

    Also, i can confirm that the dolphin browser on android plays the files too.

    Just found this comparison http://html5test.com/compare/browser.../chrome26.html
    Last edited by timbo343; 2nd May 2013 at 09:07 AM.

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    Ah, ha! try running the site in compatibility mode, that works.

    As for the French site, compatibility mode doesnt work.
    Last edited by timbo343; 2nd May 2013 at 09:09 AM.

  17. Thanks to timbo343 from:

    kennysarmy (2nd May 2013)

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