Windows Thread, Slow flash performance on www.truetube.co.uk in Technical; For example :
It's a Miracle!
This is a 4 minute clip and it is taking around 4 minutes for ...
2nd May 2013, 08:29 AM #1
Slow flash performance on www.truetube.co.uk
For example :
It's a Miracle!
This is a 4 minute clip and it is taking around 4 minutes for the video place-holder to go from a black screen to the preview screen with the play button.
I initially thought it was being filtered, but RM have confirmred not.
I am on the latest flash player version and have tested on 32bit and 64bit windows 7 computers.
Can anyone else confirm they are or are not seeing the issue I am having.
Thanks to kennysarmy from:
2nd May 2013, 08:30 AM #2
If I click the IE embedded realplayer download this video button, the video downloads in seconds...
2nd May 2013, 08:31 AM #3
Oh and I've also tried going through our swgfl proxy as well as our internal smoothwall....
2nd May 2013, 08:33 AM #4
Working fine for me on Linux, but thanks for the new PSHE resource.
2nd May 2013, 08:38 AM #5
It works fine on google chrome.
2nd May 2013, 08:39 AM #6
I've pinged an email to their support address, see what they have to say....
2nd May 2013, 08:44 AM #7
can i just add my point in this..
We too are having the same problem going through our smoothwall. It worked fine when we had websense in place, thank god - no pun intended with relation to the site - someone else is having the same problem. I thought it was just us. If you look at the source code for the site, you will see the mp4 link. This URL works fine but the flash on the main site doesnt.
2nd May 2013, 08:47 AM #8
@kennysarmy can you test franais eXtra - French eXtra to see if you get the sound to work please. I think it might be the same problem.
2nd May 2013, 08:47 AM #9
I have tried today, never even seen the website before. We use Smoothwall, the site works fine through Firefox and Chrome, but not IE.
2nd May 2013, 08:50 AM #10
Haha - what sound?
Originally Posted by timbo343
Am I meant to click something or does it auto play the sound?
Under the text "exercise 1 of 11" I see a broken image link too....
2nd May 2013, 08:55 AM #11
Just tried the french site through FF and that works through a smoothie, so does truetube.co.uk. Looks like IE is having a major problem with these files.
I have attached some screen shots for the french site..
Using IE version 10.
Last edited by timbo343; 2nd May 2013 at 08:57 AM.
2nd May 2013, 09:01 AM #12
If you leave the videos on truetube to load for long enough, they load but thats not ideal.
2nd May 2013, 09:02 AM #13
Truetube support page states:
Our films will try to play using HTML5 in the first instance, but will fall back to Flash if your browser is not HTML5 compliant.
But I always thought IE9 WAS HTML5 compliant...
2nd May 2013, 09:04 AM #14
Im running IE10 and it still doesn't work.. strange..
Also, i can confirm that the dolphin browser on android plays the files too.
Just found this comparison http://html5test.com/compare/browser.../chrome26.html
Last edited by timbo343; 2nd May 2013 at 09:07 AM.
2nd May 2013, 09:08 AM #15
Ah, ha! try running the site in compatibility mode, that works.
As for the French site, compatibility mode doesnt work.
Last edited by timbo343; 2nd May 2013 at 09:09 AM.
Thanks to timbo343 from:
kennysarmy (2nd May 2013)
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