USB pen drive problem

[WithoutMotive]

Hi guys,

I have a pen drive here with some password protection software on it.
As usual, in My Computer, you should see two drives. One being the protected drive, the other with the software on it.
Recently, the user noticed the protected drive missing. She has never password protected the device so this drive has always been accessible.
I'm trying to locate the files and the drive but having problems.

In My Computer, the drive shown is 1.38MB
In Disk Management, the same drive is shown as 248MB with no partitions.
If you right-click on the Properties for this drive, it's shown as 1.38MB.

I've tried running the software but I'm asked to insert a device.

Any help?

Thanks.

[jonnykewell1]

Have you checked that the second drive is getting mapped with a drive letter? Also have you had any new mapped drives on the network later that may have stolen it's usual drive letter.

[WithoutMotive]

Have you checked that the second drive is getting mapped with a drive letter? Also have you had any new mapped drives on the network later that may have stolen it's usual drive letter.

The second drive is nowhere to be seen to have a drive letter mapped. I disconnected any mapped network drives but the thing still won't appear.

[WithoutMotive]

This is what I see when I go into Disk Management and bring up the drive's properties.
No other partition visible.

usb.jpg

[jonnykewell1]

I must admit when I got my encrypted memory stick I had some initial problems getting it to load up the second partition. A very basic idea but try different USB ports that also made a difference for me for some reason, forcing it to reload the driver for the stick. Also has the user had this through the washing machine lately haha?

[WithoutMotive]

I'll get her to check her washing machine to see if the drive fell out

[MatthewL]

One the encrypted sticks you sometimes have to run the application on the smaller partition for the other one to appear.

[JJanisch]

Scrap the thing and ReadyBoost the 1.38Mb! Speeeeeeeeed.

[WithoutMotive]

In the end, the teacher decided to assume the drive was broke and binned it. She's getting a new one WITHOUT the password protection feature.

[rich_tech]

bitlockers your friend if your EES / windows 7 based and beyond