+ Post New Thread
Results 1 to 5 of 5
Windows Thread, How to prevent printing gibberish? in Technical; I noticed this issue in many different enterprises : once in a while, a user will send a print request ...
  1. #1

    Join Date
    Jun 2011
    Posts
    10
    Thank Post
    4
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    How to prevent printing gibberish?

    I noticed this issue in many different enterprises :

    once in a while, a user will send a print request to his network printer and all he will get is tons of sheets with 1 line of gibberish.

    Each time, I solve the issue by removing the printer from the computer and reinstalling it.

    But... I wonder why it happens in the first place?

    The printer was obviously the right one because the user was able to print a few hours earlier on the exact same printer. Yet, reinstalling the driver fixes the issue. I thought it could be driver corruption but our computers are frozen under deepfreeze (most of you are probably familiar with this software). So if the driver was corrupted, a simple reboot should fix the problem yet it doesn't.

    All in all, I know how to fix the issue when it happens but I would like to know if I can PREVENT it. Is it possible?

  2. #2

    Join Date
    Oct 2008
    Location
    Lincolnshire
    Posts
    2,344
    Thank Post
    13
    Thanked 240 Times in 228 Posts
    Rep Power
    70
    What printer is it in question, how is it connected, what driver are you using and what OS is the machine?

    Is it just one user the users the machine or is it multiple?

  3. #3
    mdench's Avatar
    Join Date
    Oct 2011
    Location
    West Sussex
    Posts
    819
    Thank Post
    40
    Thanked 106 Times in 96 Posts
    Rep Power
    39
    have you checked for a new updated driver? that you can install on your print server? seen it on ours where the driver on the server crashed caused it print gibberish once the update was applied the issue went away

    same printer every time?
    does it happen to other users or just this one?
    printer make / model?
    server O/S?

  4. #4

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    11,271
    Thank Post
    884
    Thanked 2,749 Times in 2,322 Posts
    Blog Entries
    11
    Rep Power
    785
    Can also be a crashed printer, just pull the power on it and restart it, it will probably solve the problem temporarily. Usually RAM going which you can replace on large printers.

  5. #5

    Join Date
    Jun 2011
    Posts
    10
    Thank Post
    4
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Quote Originally Posted by MatthewL View Post
    What printer is it in question, how is it connected, what driver are you using and what OS is the machine?

    Is it just one user the users the machine or is it multiple?
    It can be ANY user, from ANY computer and for pretty much ANY printer (well, we have only HP printers so I can confirm all printers are networked Laserjet HP printers). All OS are under windows 7.

    The problem occurs rarely but when it happens, it MUST be solved the way I previously written (remove printer and add it again). Knowing that, it means it probably has something to do with drivers.. But if the problem is a bad driver, why does it become bad in the first place if it was perfect a few hours earlier?



SHARE:
+ Post New Thread

Similar Threads

  1. Replies: 2
    Last Post: 24th April 2014, 12:20 PM
  2. How to prevent inappropriate Internet searches
    By rednight in forum Network and Classroom Management
    Replies: 21
    Last Post: 29th March 2011, 11:10 AM
  3. How to prevent user from logging on to computers in an OU?
    By Gerry in forum How do you do....it?
    Replies: 1
    Last Post: 11th March 2011, 05:26 PM
  4. How to prevent domain administrator login on workstations?
    By ronanian in forum Wireless Networks
    Replies: 8
    Last Post: 4th August 2009, 09:59 PM
  5. How to prevent password being saved on web?
    By duncane in forum How do you do....it?
    Replies: 10
    Last Post: 23rd December 2008, 09:45 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •