+ Post New Thread
Results 1 to 9 of 9
Windows Thread, Printing causing loss of hair... in Technical; Got a few Windows 7 machines where ordinary users are unable to print multiple copies of a document. If, however, ...
  1. #1

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,114
    Thank Post
    403
    Thanked 619 Times in 566 Posts
    Rep Power
    180

    Printing causing loss of hair...

    Got a few Windows 7 machines where ordinary users are unable to print multiple copies of a document. If, however, I login as an admin user then there are no problems.

    Any ideas what is causing this? I'm about ready to launch said Samsung printers!

  2. #2

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    15,835
    Thank Post
    875
    Thanked 1,675 Times in 1,458 Posts
    Blog Entries
    12
    Rep Power
    444
    Usually drivers. Had a HP one a while back do it.

  3. #3

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,114
    Thank Post
    403
    Thanked 619 Times in 566 Posts
    Rep Power
    180

    Printing causing loss of hair...

    Tried drivers. They say they're Windows 7 but I am doubting that. Trouble is I don't know where to go next!

  4. #4

    dhicks's Avatar
    Join Date
    Aug 2005
    Location
    Knightsbridge
    Posts
    5,622
    Thank Post
    1,240
    Thanked 777 Times in 674 Posts
    Rep Power
    235
    Quote Originally Posted by Edu-IT View Post
    Tried drivers.
    Which drivers? There's probably universal and device-specific available - whichever one you're using, try the other one, see if there's any difference.

  5. #5

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,114
    Thank Post
    403
    Thanked 619 Times in 566 Posts
    Rep Power
    180

    Printing causing loss of hair...

    Samsung CLP-620. Tried both types, universal and device specific, and both have same issue.

  6. #6
    tigerstar's Avatar
    Join Date
    Jun 2009
    Location
    Shropshire, UK
    Posts
    52
    Thank Post
    12
    Thanked 15 Times in 14 Posts
    Rep Power
    13
    Have a look in the driver options and see if it has a "mopier" (no, that's not a typo) option enabled. I've had this happen a number of times, mostly with HP printers - it's intended for printers that have hard disks installed - and turning off mopier mode has always fixed it. Admittedly it was doing it to all users, not just non-admins, but that'd be where I'd start looking.

  7. #7

    Join Date
    Jun 2008
    Location
    leicester
    Posts
    713
    Thank Post
    73
    Thanked 171 Times in 148 Posts
    Rep Power
    53
    Samsung struggle to write decent software/drivers. There is another thread on here, same issue different model. We also have similar printing issues with our Samsung printers.

  8. #8

    Oaktech's Avatar
    Join Date
    Jul 2011
    Location
    Bournemouth
    Posts
    2,776
    Thank Post
    764
    Thanked 541 Times in 424 Posts
    Rep Power
    259
    They don't work. Period. Launch them.

    We've got 12 of them on a contract and the drivers don't work with office properly. Samsung are officially denying there is a problem and are blaming our network.

  9. #9

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,114
    Thank Post
    403
    Thanked 619 Times in 566 Posts
    Rep Power
    180
    Quote Originally Posted by Oaktech View Post
    They don't work. Period. Launch them.

    We've got 12 of them on a contract and the drivers don't work with office properly. Samsung are officially denying there is a problem and are blaming our network.
    Not quite that easy. They're on a managed contract for a bit longer yet.

    Managed to get them working with the generic drivers, and by disabling collate.

SHARE:
+ Post New Thread

Similar Threads

  1. [MS Office - 2010] Outlook 2010 - Exchange 2003 = Printing issues = Loss of connection to Exchange
    By cygnes in forum Office Software
    Replies: 1
    Last Post: 22nd January 2012, 03:04 PM
  2. Complete loss of all network!!!
    By badboyvtec in forum Wireless Networks
    Replies: 15
    Last Post: 20th February 2008, 01:02 PM
  3. Printer printing full pages of blank ink
    By Oops_my_bad in forum Hardware
    Replies: 4
    Last Post: 26th September 2007, 01:48 PM
  4. Disaster recovery - loss of key personnel
    By Oops_my_bad in forum School ICT Policies
    Replies: 15
    Last Post: 26th September 2007, 08:09 AM
  5. Replies: 7
    Last Post: 26th March 2007, 09:56 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •