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Windows Thread, Allow Standard Users to Install Drivers For HP3550n in Technical; I am going through the process of upgrading the drivers on our Printer server which is Windows Server 2003. One ...
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    kennysarmy's Avatar
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    Allow Standard Users to Install Drivers For HP3550n

    I am going through the process of upgrading the drivers on our Printer server which is Windows Server 2003.

    One of our printers is the HP3550N.

    According to their website there are no windows 7 drivers
    http://h20000.www2.hp.com/bizsupport...&lang=en&cc=us

    I have installed the printer on the server using the 2003 drivers and it prints fine.

    I have (from a windows 7 64 bit client) connected to the server share for the printer and installed it using the VISTA 64bit drivers - which again seemed to work.

    On the server I have ensured the x64 drivers are there.

    When I logon to a windows 7 (32bit) client as a teacher or student, that prints to this printer I get the pop-up box as attached.
    3550.jpg

    If I clear the box I can still successfully print !

    How can I prevent the box appearing?

    Will this help?
    Allow Standard Users to Install Drivers For Devices from Specified Setup Classes

    Many thanks for any suggestions..

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    kennysarmy's Avatar
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    Interestingly

    Windows 7 64bit computers are not getting this pop-up....

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    kennysarmy's Avatar
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    No one ever seen anything similar?

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    Have you tried the universal drivers? We have a couple of these and work a treat with that driver.

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    kennysarmy's Avatar
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    Quote Originally Posted by FN-GM View Post
    Have you tried the universal drivers? We have a couple of these and work a treat with that driver.
    Unfortunately this model does not seem to support the UPD

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    how have you got point and print setup?

    on a group policy
    computer config\admin templates\printers\point and print restrictions

    i set it enabled then tixk users can only print to machines in their forest
    and set
    both of the security prompt boxes to
    do not show warning or elevation prompt
    pointnprint.jpg

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    Michael's Avatar
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    I agree (as above) it'll be point and print restrictions.

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    kennysarmy's Avatar
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    Thanks:

    I ran a group policy results on an affected machine with a test user account:

    The results are:

    Policy
    Point and Print Restrictions

    Setting
    Disabled

    Winning GPO
    7-Printers Computer Policy

    From the help it says:
    When the policy setting is disabled:
    -Windows Vista client computers can create a printer connection to any server using Point and Print.
    -Windows Vista computers will not show a warning or an elevated command prompt when users create a printer connection to any server using Point and Print.
    -Windows Vista computers will not show a warning or an elevated command prompt when an existing printer connection driver needs to be updated.
    -Windows Server 2003 and Windows XP client computers can create a printer connection to any server using Point and Print.
    -The "Users can only point and print to computers in their forest" setting applies only to Windows Server 2003 and Windows XP SP1 (and later service packs).


    So that looks right to me.....

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    kennysarmy's Avatar
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    Going to re-image the PC with Windows 7 64 bit just to see what happens....

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    Yeah

    Quote Originally Posted by kennysarmy View Post
    Going to re-image the PC with Windows 7 64 bit just to see what happens....
    We had this same issue - users don't have install permissions, and thus can't install the printer drivers. Point and print was the fix for us...

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    I once came across something similar to this and my fix was these two polices:

    Computer Configuration> Policies> Administrative Templates> Point and Print Restrictions

    User Configuration> Policies> Administrative Templates> Control Panel> Printers> Point and Print Restrictions

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    kennysarmy's Avatar
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    I have these policies:
    User Config -> Policies -> Admin Templates -> Control Panel/Printers

    Browse the network to find printers
    Disabled
    7-lockdown

    Prevent addition of printers
    Enabled
    7-lockdown

    Prevent deletion of printers
    Enabled
    7-lockdown

    But they don't seem to affect any other printer connects at logon - just this 3550

    I personally think there must be something very non-standard about this driver

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    kennysarmy's Avatar
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    The windows 7 64bit client does not produce the error.....

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    Quote Originally Posted by kennysarmy View Post
    I have these policies:
    User Config -> Policies -> Admin Templates -> Control Panel/Printers

    Browse the network to find printers
    Disabled
    7-lockdown

    Prevent addition of printers
    Enabled
    7-lockdown

    Prevent deletion of printers
    Enabled
    7-lockdown

    But they don't seem to affect any other printer connects at logon - just this 3550

    I personally think there must be something very non-standard about this driver
    Do the same GPO tweaks under Computer Config.

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    kennysarmy's Avatar
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    OH MY!

    I've tracked this down to the MOUSE!!!!!!!!

    What the?

    If I reboot and logon as a student with the mouse OUT - no message.

    If I reboot and logon as a student with the mouse IN - I get the message as per my initial post...

    Any ideas before I start trawling through which of my policies might be causing this?

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