Rm easylink home directory fails to open using Vista!
Hi I am a teacher and on my old computer I could access all my files saved on the system at school using RM Easylink. It is fantastic as I now do not need to stay at school to do my work.
My problem started when I bought my new laptop (Vista). Since then I can not open my documents. When I click on Select this icon to show home directory the next page which appears is blank!!! It does not show me any of my files.
Any body got any idea what to do??
Our IT lady at school gave me this info but it did not work.
RM Easylinkô works locally on the Community Connect 3 network, and remotely for the majority of users without any problems. However, one or more remote users have problems opening their Home Directory. They receive an error message "Documents in this folder are not available. The folder may have been moved or deleted, or network problems may be preventing a connection to the server" or the page loads but is completely blank.
There is a known and documented issue with Microsoft Webdav which has been addressed with a Microsoft Hotfix.
Be aware that this problem has not been replicated by RM, and the Microsoft solution has not been validated. This Hotfix is NOT supported by RM.
Further advice on the problem can be found on the Microsoft Support Knowledgebase under article Q892211.
Description of the Software Update for Web Folders: January 25, 2005
A downloadable Hotfix (Webfldrs-KB892211-ENU.exeWebfldrs-KB892211-ENU.exe) is available to download from the Microsoft Website.
Fingers crossed that someone will know what to do.