Vista install wrongly detected as non-genuine
What can you do when Vista decides it's not genuine even though it is?
Nearly 2 years ago, I took part in the beta, submitted a couple of bug reports and got sent a Vista Ultimate key to say "thanks". I finally got round to installing it a couple of days ago. All seemed to go well (I did it as an XP upgrade which might not be the best idea but I just wanted to see how well it would work - MS claimed that the XP to Vista upgrade would work much better than things like 2000-XP)
I activated it online and then started installing updates. After a reboot, I got a message saying "something's changed" and asking me to go online. That then told me that my copy of Vista was not genuine. Given that I'd downloaded the ISO from the MS web site and used my own genuine key I'm pretty sure that they're wrong. Unfortunately, MS at that point are judge, jury and executioner and you've got no way of questioning the decision and no way of contacting anyone to get it reconsidered!
Is there anything you can do when the "is it genuine" test gets the result wrong??