+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 26
Windows Server 2012 Thread, I'm struggling to get the server login details from previous incumbents!!! in Technical; I'm taking over the support contract for a primary school, and the previous company doesn't seem to wish to pass ...
  1. #1

    Join Date
    Feb 2012
    Location
    Lancashire
    Posts
    9
    Thank Post
    1
    Thanked 1 Time in 1 Post
    Rep Power
    0

    I'm struggling to get the server login details from previous incumbents!!!

    I'm taking over the support contract for a primary school, and the previous company doesn't seem to wish to pass on the domain admin username and password. No-one at the school knows these details either! Eventually, the Office manager managed to obtain a password that I have tried (with numerous permutations!) and doesn't work.
    So I have called them myself (a bit frosty - to be expected I suppose) and the person I need to speak to will get back to me (yeah right still waiting)
    So........
    I would be interested to know how others have dealt with similar situations.
    I have physical access to the domain controller. What are the SAFE options to reset the administrator password?
    I am inclined to name and shame - this is highly unprofessional. Are we allowed to do that on this forum?

  2. #2
    jamesreedersmith's Avatar
    Join Date
    Sep 2009
    Location
    Ruskington
    Posts
    1,189
    Thank Post
    81
    Thanked 261 Times in 233 Posts
    Rep Power
    78
    are there any staff accounts who may have been domain admins or system accounts that may be domain admins (i know neither should be but may be) and use these to reset domain admin.

  3. #3

    Join Date
    Jul 2006
    Location
    London
    Posts
    1,273
    Thank Post
    114
    Thanked 244 Times in 195 Posts
    Blog Entries
    1
    Rep Power
    75
    Ask the head teacher to step in.

    Explain what information you require and then ask them to call/chair a handover meeting.

  4. #4

    Join Date
    Feb 2012
    Location
    Lancashire
    Posts
    9
    Thank Post
    1
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Unfortunately not!

  5. #5

    Join Date
    Feb 2012
    Location
    Lancashire
    Posts
    9
    Thank Post
    1
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Psidii I wish it was that simple.
    They are saying the password is correct and the only one they have, and that's it!

  6. #6

    Join Date
    Dec 2005
    Posts
    543
    Thank Post
    38
    Thanked 90 Times in 80 Posts
    Rep Power
    40
    If that is the correct password are you trying to log on with it locally onto the server or using the domain login? As they can be different?

    eg domain name\administrator is different to computer name\administrator

    Sorry if it sounds obvious

  7. #7

    nephilim's Avatar
    Join Date
    Nov 2008
    Location
    Dunstable
    Posts
    12,435
    Thank Post
    1,682
    Thanked 2,037 Times in 1,482 Posts
    Blog Entries
    2
    Rep Power
    460
    password may well be right, but the question is, for what username is it used?

  8. #8

    Join Date
    Jan 2010
    Location
    Slough
    Posts
    110
    Thank Post
    21
    Thanked 5 Times in 5 Posts
    Rep Power
    20
    Hey guys

    I've had this exact same problem in the past and my solution was this post:

    How to Reset Your Forgotten Domain Admin Password on Server 2008 R2

    It worked perfectly for me!!

  9. #9

    unixman_again's Avatar
    Join Date
    Nov 2011
    Posts
    887
    Thank Post
    35
    Thanked 170 Times in 130 Posts
    Rep Power
    141
    Why not simply remove the password with Offline Windows Password & Registry Editor ?

  10. #10

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,615
    Thank Post
    747
    Thanked 1,707 Times in 1,520 Posts
    Rep Power
    437
    Doesn't work for a domain joined machine the same way.

    Ben

  11. #11

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,316
    Thank Post
    902
    Thanked 1,798 Times in 1,549 Posts
    Blog Entries
    12
    Rep Power
    466
    Quote Originally Posted by mtillbrook View Post
    Hey guys

    I've had this exact same problem in the past and my solution was this post:

    How to Reset Your Forgotten Domain Admin Password on Server 2008 R2

    It worked perfectly for me!!
    This will not work for a domain controller.

  12. #12
    Trapper's Avatar
    Join Date
    Apr 2007
    Location
    Birmingham
    Posts
    1,271
    Thank Post
    78
    Thanked 155 Times in 124 Posts
    Rep Power
    95
    Ok - is your Anti-Virus or backup provided by your LEA?

    AV and backup service accounts are normally domain admin accounts. If your LEA is anything like Service Birmingham the default username/password will be the same across the authority.

    For example if you use Sophos AV provided by your LEA ask them for the default service account credentials (or even look on their support portal). If they need the Head to email them, then ask them.

    Do you use Ranger? Is there a Ranger account?

    Normally most networks have at least a couple of service accounts that require domain admin to read/install what is required. This could be a way in, assuming the support company hasn't denied logon to service accounts in GP!

  13. #13

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,316
    Thank Post
    902
    Thanked 1,798 Times in 1,549 Posts
    Blog Entries
    12
    Rep Power
    466
    AV and backup service accounts are normally domain admin accounts.
    They are not normally domain admin accounts. They should never ever be domain admin accounts, its bad practise. I would be surprised if they do use domain admin accounts.

  14. #14

    Join Date
    Jan 2010
    Location
    Slough
    Posts
    110
    Thank Post
    21
    Thanked 5 Times in 5 Posts
    Rep Power
    20
    Quote Originally Posted by FN-GM View Post
    This will not work for a domain controller.
    I've done it on a DC before and it did work

  15. #15
    MordyT's Avatar
    Join Date
    Sep 2012
    Location
    In a computer
    Posts
    506
    Thank Post
    44
    Thanked 75 Times in 70 Posts
    Rep Power
    22
    The old utilman trick might work here



SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 2
    Last Post: 14th December 2011, 11:37 PM
  2. Replies: 4
    Last Post: 14th February 2010, 02:13 PM
  3. Help and Advice to get the Job
    By a7856 in forum Educational IT Jobs
    Replies: 2
    Last Post: 29th October 2009, 12:22 PM
  4. how to get the it department to do their actual job
    By stevenlong1985 in forum Other Stuff
    Replies: 6
    Last Post: 21st July 2009, 10:54 AM
  5. Replies: 8
    Last Post: 12th April 2006, 12:55 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •