Cabling in new extension not connected to server - confused software person!
I'm helping out with the IT at my daughter's school while they look at new maintenance contracts. They have just had a new extension built, and the sockets that have been installed aren't able to speak to the server. They don't appear to be "live". I spoke to someone from the company (who rather worryingly described himself as not knowing much about computers!) and he said that they need to be "patched" at the end in the IT room.
I'm an IT bod but on the programming side so this hardware stuff is all new to me! I've been fiddling around with netstat on the server to see if I could identify a port that was clearly not live but I have no idea if I'm barking up the wrong tree.
Any advice/thoughts very gratefully received!