Windows Server 2008 Thread, windows 2008 r2 remote desktop service in Technical; HI
Please can some one help. We have just had another windows update and its killed the remote desktop service ...
21st June 2012, 08:40 AM #1
windows 2008 r2 remote desktop service
Please can some one help. We have just had another windows update and its killed the remote desktop service on one of our windows 2008 r2 servers. We had this before due to an update and this fix repaired it last time
Windows Update KB2667402 cuasing problem. Please see MS12-020: Description of the security update for Terminal Server Denial of Service Vulnerability: March 13, 2012 for more details.
1) Connect remotely to affected server using the Computer Management Console
2) Stop the Remote Desktop Services
3) Take Ownership of file C:\Windows\System32\rdpcorekmts.dll and assign full NTFS permissions to your account
4) Rename file to rdpcorekmts.old
5) Copy file rdpcorekmts.dll from a non-patched server. I used another one of our domain controllers just to be safe.
6) Start the Remote Desktop Services
7) Test RDP login to server
I have remove the KB2667402 and that did not fix it.
I have installed the KB2667402 v2 from windows update and rebooted the server and that did not fix it.
I have done a sfc /scannow and that did not fix it.
I have followed the instructions from the first time and that did not fix it.
I am getting the following error
Faulting application name: svchost.exe_TermService, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: rdpcorekmts.dll, version: 6.1.7600.16952, time stamp: 0x4f1f9e66
Exception code: 0xc0000005
Fault offset: 0x000000000000a793
Faulting process id: 0x1024
Faulting application start time: 0x01cd4ee17450c96b
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\Windows\system32\rdpcorekmts.dll
Report Id: 622c68d9-badc-11e1-80b4-f4ce46b6323f
Has anyone seen this and does anyone have a fix
Thanks for all your help.
IDG Tech News
31st July 2012, 12:31 AM #2
- Rep Power
dont you just love MS Windows updates!! NOT lol
2nd August 2012, 10:45 AM #3
We seem to be having similar problem. Only just started looking into it, but if anyone else has thoughts/experience of it, would be obliged for any info.
Seems to be quite an interesting thread about it here, with two different approaches being taken to try and solve it by different folks.
Last edited by Voodoo; 2nd August 2012 at 12:21 PM.
Reason: found more info
2nd August 2012, 07:29 PM #4
I have just had a call back from microsft and they want to remote in but I am on holiday till September.
2nd August 2012, 08:01 PM #5
The problem does appear to be related to the rdpcorekmts.dll and whether or not you have 2008 R2 with SP1 installed.
All my 2008 R2 servers were built with an SP1 integrated ISO and I've not seen this issue at all. Is your server still built on 2008 R2 Gold or did you manually install SP1 at some point?
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