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Windows Server 2008 Thread, Emails come in but they wont go out. in Technical; ...
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    majeeko's Avatar
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    Emails come in but they wont go out.

    Iím using Spiceworks as a help desk, email support tickets are coming in but when i post a reply the recipient dose not receive it. The systems manager is away and i am trying to cover for him. I am mainly an AV tech who does some basic computer stuff but emails and exchange servers are not on list of things I know about. I am guessing the mail is being stuck in the exchange server somewhere. Our exchange server is running win server 2008 R2 and we use exchange 2010. I have already restarted the POP3 service in services but this is the extent of my email knowledge. Any help would be appreciated

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    majeeko's Avatar
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    After some digging i have found the following error.

    "Problem activating outbound server: The server smtp.salesiancollege.co.uk refused the connection on port 25. Please note that SMTP via proxy is not supported."

    I have no idea what it means.

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    Edu-IT's Avatar
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    Have you tried using the internal server name as the outgoing mail server?

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    majeeko (12th January 2011)

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    Has Spiceworks successfully sent mail in the past?

    Depending on how your Exchange server is set up you may need to create a receive connector that will accept mail from the Spiceworks server on port 25.

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    majeeko (12th January 2011)

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    majeeko's Avatar
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    Quote Originally Posted by pete View Post
    Has Spiceworks successfully sent mail in the past?

    Depending on how your Exchange server is set up you may need to create a receive connector that will accept mail from the Spiceworks server on port 25.
    I have no idea how the damn thing is set up, servers are not my area, thats why the boss gets paid more than me. Anyway i have just told people to email me requests directly for now. The boss can sortit out when he is back from holiday.



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