Canon Photocopier - Network Printing

[laserblazer]

I get this on one of our canon photocopiers but it seems to be because the photocopier has gone into standby and cannot be woken. If I manually turn the photocopier on, it is fine.

[divadiow]

excellent.

driver information assist prog/service installed

firewall exceptions enabled for the service to function

workstations connecting up OK now

[rrrambo]

We installed a new copier then I changed to a new print server. Canon didn't know what to do....
After reading this post I found the CD "UFR II User Software" which includes the DIASsetup.exe.
Once loaded on the printer server all the desktops are working.
I didn't need to change the driver just load the Canon Service.

Grateful for the resources found here! THANKS and HAPPY HOLIDAYS ALL!

@ricki,

Install the Canon Driver Information Assist Service program on your server which is hosting the printer.

When its installed, right click on the printer, properties, and then choose if I remember correctly, Device Settings, and then choose Get Information from printer.

This then picks up all the settings etc, e.g. copier codes from the printer.

When you print at your client it should work.

[TechieWils]

I get this on one of our canon photocopiers but it seems to be because the photocopier has gone into standby and cannot be woken. If I manually turn the photocopier on, it is fine.

A little old now but we have the same issue now, only one of our canon c5035i's does this. If you push the power button and wake it up everything is fine till it falls asleep again.