+ Post New Thread
Page 2 of 3 FirstFirst 123 LastLast
Results 16 to 30 of 34
Windows Server 2008 Thread, Canon Photocopier - Network Printing in Technical; no joy...
  1. #16
    kearton's Avatar
    Join Date
    May 2007
    Location
    Yorkshire, via NZ ;)
    Posts
    850
    Thank Post
    135
    Thanked 93 Times in 81 Posts
    Rep Power
    43
    no joy

  2. #17

    Join Date
    Mar 2010
    Posts
    221
    Thank Post
    34
    Thanked 39 Times in 35 Posts
    Rep Power
    16
    Did you run the setup for the UFR driver or manually install it?

  3. #18
    kearton's Avatar
    Join Date
    May 2007
    Location
    Yorkshire, via NZ ;)
    Posts
    850
    Thank Post
    135
    Thanked 93 Times in 81 Posts
    Rep Power
    43
    I went into the printer properties on the server and changed the driver, then added the printer on the workstation. I didn't run any setup.

  4. #19

    Join Date
    Mar 2010
    Posts
    221
    Thank Post
    34
    Thanked 39 Times in 35 Posts
    Rep Power
    16
    I think I remember using the installer for the UFR driver when I installed it on the server. Try that.

    Quite frankly I'm out of ideas now sorry!

  5. Thanks to skell from:

    kearton (16th June 2010)

  6. #20
    kearton's Avatar
    Join Date
    May 2007
    Location
    Yorkshire, via NZ ;)
    Posts
    850
    Thank Post
    135
    Thanked 93 Times in 81 Posts
    Rep Power
    43
    ok I'll give that a go. Thanks for your help!

  7. #21

    mac_shinobi's Avatar
    Join Date
    Aug 2005
    Posts
    9,705
    Thank Post
    3,235
    Thanked 1,044 Times in 966 Posts
    Rep Power
    363
    What are the client operating systems ? XP from what I can gather from above posts ?

    Just wondering if you re add or change the printer ports on both the server and on the clients to use LPR and enable the LPR ( LPR Unix print service ) on windows xp and re add again, obviously you will need a que name which I am guessing may be PRINT in uppercase but will have to check canon documentation ref que names and see if that helps at all ?

    shot in the dark though

    Also I know SBS had an issue with SNMP being enabled and it then showed the printer as being offline so just curious if you disable SNMP on the port configuration on the server and client and see if that helps ( long shot again ) probably most likely not related.

  8. #22

    Join Date
    May 2008
    Location
    Irlanda del Norte
    Posts
    36
    Thank Post
    10
    Thanked 1 Time in 1 Post
    Rep Power
    13
    I had a similar problem, in the end I just lived with it and put the UFR II driver on workstations and printed to an IP Port.
    The copier account print-outs add one count each for A4 and A3 so you need other softwares to do the accounting properly.

  9. #23
    mullet_man's Avatar
    Join Date
    Oct 2005
    Location
    Oldham
    Posts
    726
    Thank Post
    34
    Thanked 46 Times in 45 Posts
    Rep Power
    26
    as long as you install the

    Canon Driver Information Assist Service

    it should be good, double check the Canon service is running on the server.

  10. Thanks to mullet_man from:

    UnknownStuntman (20th June 2011)

  11. #24
    actech's Avatar
    Join Date
    Mar 2008
    Location
    Australia
    Posts
    198
    Thank Post
    50
    Thanked 20 Times in 17 Posts
    Rep Power
    16
    I get that problem from time to time with our ir5020. Just reinstall the Driver information Assist Service (DIASsetup.exe) on the server and it should come back fine.

  12. Thanks to actech from:

    UnknownStuntman (20th June 2011)

  13. #25

    Join Date
    May 2011
    Location
    Ottawa
    Posts
    2
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Did you have any luck in resolving this problem? We are deploying a Canon I/R C5030 and have run into the same issue that you have and I am about ready to give up on Department IDs altogether.

  14. #26

    Join Date
    May 2011
    Location
    Ottawa
    Posts
    2
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    UPDATE: Not really a solution, but a possible work-around? If we go to Start>Run \\<PrintServerName> we can select the printers set up on that print server, right-click and 'connect'. This will download the proper print drivers and not give us any Department ID errors on the clients. The command must be run as an account with administrator privileges, however.

  15. #27
    ricki's Avatar
    Join Date
    Jul 2005
    Location
    uk
    Posts
    1,475
    Thank Post
    20
    Thanked 164 Times in 157 Posts
    Rep Power
    52
    HI

    We have just purchased a canon 6075 adv and its got the same problem. I have the canon man on site now and I have asked him and he is going to ask the question of canon.

    All this started when the userid's were turned on. It appears that the client pc's will not talk to the photocopier but the server will. I have tried installing the canon information service on the computer but that did not work either,

    Richard

  16. #28
    mullet_man's Avatar
    Join Date
    Oct 2005
    Location
    Oldham
    Posts
    726
    Thank Post
    34
    Thanked 46 Times in 45 Posts
    Rep Power
    26
    @ricki,

    Install the Canon Driver Information Assist Service program on your server which is hosting the printer.

    When its installed, right click on the printer, properties, and then choose if I remember correctly, Device Settings, and then choose Get Information from printer.

    This then picks up all the settings etc, e.g. copier codes from the printer.

    When you print at your client it should work.

  17. #29

    Join Date
    Oct 2011
    Location
    Australia
    Posts
    1
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Cool Solved my issue!

    Quote Originally Posted by mullet_man View Post
    as long as you install the

    Canon Driver Information Assist Service

    it should be good, double check the Canon service is running on the server.
    This solved my issue! The Canon service had stopped itself for some reason, starting it again corrected things immediately.

    Thanks very much!

  18. #30

    Join Date
    Oct 2011
    Posts
    1
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Smile Observations...

    Also had the same issues. Restarting the Canon service solved the problem. Thanks for your help.

    What I found was that when I added a new printer, in this case for a Datamax (using Nicelabel drivers) the service stopped. It was even stopped when I went to share the printer!

    Very annoying but at least I know what to look out for if it happens again!

    After I had setup the new printers and re-setarted the service it has remained stable.

    We are using the PCL6 driver.

SHARE:
+ Post New Thread
Page 2 of 3 FirstFirst 123 LastLast

Similar Threads

  1. Connecting a photocopier to the network...
    By phantomphan in forum How do you do....it?
    Replies: 14
    Last Post: 31st May 2010, 07:05 AM
  2. Network Printing
    By witch in forum Windows
    Replies: 9
    Last Post: 28th December 2008, 12:50 PM
  3. Monitoring network printing
    By Trav in forum Windows
    Replies: 35
    Last Post: 31st July 2007, 05:17 PM
  4. Network Printing Problem
    By SpuffMonkey in forum Windows
    Replies: 6
    Last Post: 9th January 2006, 07:47 PM
  5. Network Printing
    By ninjabeaver in forum Windows
    Replies: 26
    Last Post: 22nd August 2005, 08:28 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •