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Windows Server 2008 Thread, problems with hp color 1500L driver - crashes mmc in Technical; Hey again, Weird issue - never seen this before. I have an HP color laserjet 1500L networked via an external ...
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    Question problems with hp color 1500L driver - crashes mmc

    Hey again,

    Weird issue - never seen this before.

    I have an HP color laserjet 1500L networked via an external jetdirect card (175X model I believe).

    When I go to add the printer on my server 2008 box in printer management, and load the driver for the printer, I get the following:

    (from mmc.exe)

    function addrss 0x1000b994 caused a prot. fault
    excep code 0xc0000005
    some or all property pages may not be displayed

    Thinking it was a corrupt driver, I redownloaded and reinstalled - no luck. Tried downloading the universal PCL 6 driver - it loads in fine, but does not actually print anything to the printer. Using the correct 1500L throws the error whenever you open the property page for the printer, on the server, and also does not print.

    I'm thinking it may be an issue with the driver (which is dated 2003) and with server 2008. But I can't be the only other person using these....any ideas?

    Thanks as always!

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    We are having the same issue. Were you able to resolve it? Thanks

    Quote Originally Posted by LCPSWolf View Post
    Hey again,

    Weird issue - never seen this before.

    I have an HP color laserjet 1500L networked via an external jetdirect card (175X model I believe).

    When I go to add the printer on my server 2008 box in printer management, and load the driver for the printer, I get the following:

    (from mmc.exe)

    function addrss 0x1000b994 caused a prot. fault
    excep code 0xc0000005
    some or all property pages may not be displayed

    Thinking it was a corrupt driver, I redownloaded and reinstalled - no luck. Tried downloading the universal PCL 6 driver - it loads in fine, but does not actually print anything to the printer. Using the correct 1500L throws the error whenever you open the property page for the printer, on the server, and also does not print.

    I'm thinking it may be an issue with the driver (which is dated 2003) and with server 2008. But I can't be the only other person using these....any ideas?

    Thanks as always!

  3. #3

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    I'm sorry - we ended up removing the 1500L from service and were never able to get the issue resolved. I'd love feedback if you have any ideas though! I do have other printers that use that external jetdirect but haven't had a need/want to try to add them to our print server, so I'm unsure if it's an issue between the particular HP model or the external jet direct box.



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