+ Post New Thread
Results 1 to 8 of 8
Windows Server 2008 Thread, 2008 servers freezing. 2003 ok though! in Technical; Edit: Typo on topic! I haven't time travelled and seen MSs future offering! - Fixed (Ric_) I've been trying to ...
  1. #1
    joe90bass's Avatar
    Join Date
    Oct 2007
    Location
    S Wales
    Posts
    1,349
    Thank Post
    322
    Thanked 107 Times in 96 Posts
    Rep Power
    50

    2008 servers freezing. 2003 ok though!

    Edit: Typo on topic! I haven't time travelled and seen MSs future offering! - Fixed (Ric_)

    I've been trying to bring 4 of our 5 Fujitsu-Siemens RX300s online with 2008 std 32bit server. Unfortunately they all randomnly freeze. Our existing 2003 SP2 servers are all fine. Fujitsu have taken one back to bench test and no surprise it is 100% fine for them!

    - 3 servers are running 2008 with TS 32bit installed and Office 2007 enterprise(will be running 100 Thin Client)
    - 1 server is running 2008 as a DC (demoted before sending this server to Fujitsu for testing), Backup Exec 12d and is destined to run all our apps
    - 1 server (not online yet) will be running Exchange 2007

    Our event logs show nothing unusual, the fujistu tools show nothing either. The servers are not under load, at the moment we only have 29 Thin client online. And the apps server does naff all as there's no point when it freezes!

    As all is well with the server at Fujitsu HQ I can only assume it is something on my setup causing it, but surely if it was a config issue it would affect the 2003 servers?

    I've thought about a pwer issue, but the new servers (and old file server) are plugged into APC UPSs which don't show that they're overloaded (old DC's are on own UPSs). And I think the Fujitsu tools would show if it was power.

    I'm at a loss to this and it's now starting to cause us a problem as we need the Thin Client online, and our old Exchange server is out of disk space so the new one is desperately needed!

    I'm open to all suggestions no matter how obvious they maybe to try!

    HELP!
    Last edited by joe90bass; 4th October 2008 at 10:24 AM. Reason: To explain topic heading is a typo!

  2. #2

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    11,170
    Thank Post
    868
    Thanked 2,697 Times in 2,287 Posts
    Blog Entries
    11
    Rep Power
    772
    Heres a list of the stuff that I would check, you've probably gone through all of them anyhow but it may end up helping.

    • Upgraded firmware - BIOS, RAID, Network etc
    • Latest Drivers
    • Full Memory test, several passes
    • Disable overhead processes to isolate them ie virus/malware scans
    • Look through managment log
    • check grounding of rack if they are rack mounted
    • run a faulting server with different version of windows and test to isolate
    • switch on kernal debugging and pipe it to a remote workstation - this one should give you the best chance of finding it but is time consuming, Win 2k3 instructions here, couldn't find 2k8 instructions from MS but these ones from hp look like they may yeild the same results for 2k8.
    • Write a script that writes the amount of non paged pool memory to disk or a network location every 20 seconds along with system temps

  3. Thanks to SYNACK from:

    joe90bass (6th October 2008)

  4. #3
    joe90bass's Avatar
    Join Date
    Oct 2007
    Location
    S Wales
    Posts
    1,349
    Thank Post
    322
    Thanked 107 Times in 96 Posts
    Rep Power
    50
    - Have upgraded BIOS and RAID firmware.
    - Will look into drivers (I'll ask Fujitsu for the latest ones when I speak to them later)
    - I'm going to try one with 2008 64bit tomorrow and may try 2003 on one of the others (would prefer 2008 for TS reasons!)
    - Kernel debugging sounds good, I'll give that a go!

    Thanks for ideas, am open to anything at the moment! The Fujitsu techie has basically said that as it's not a hardware fault, it;s working fine in their lab and as I didn't get them with 2008 preinstalled there's only so much they can do, though to be fair he has gone away for another look at it.......

  5. #4
    joe90bass's Avatar
    Join Date
    Oct 2007
    Location
    S Wales
    Posts
    1,349
    Thank Post
    322
    Thanked 107 Times in 96 Posts
    Rep Power
    50
    After I found out we have 2 free calls to MS with the schools agreement I logged a call with them. After quite a lengthy process to establish the problem and every possible piece of information from the logs, registry, etc, being uploaded to them, they came back with remove the broadcom management suite as the logs showed some issues with it and they had seen it before on other setups! So far so good, the big test will be when the kids are back after half term.

    Keeping my fingers crossed!

  6. #5
    joe90bass's Avatar
    Join Date
    Oct 2007
    Location
    S Wales
    Posts
    1,349
    Thank Post
    322
    Thanked 107 Times in 96 Posts
    Rep Power
    50
    Quote Originally Posted by joe90bass View Post
    After I found out we have 2 free calls to MS with the schools agreement I logged a call with them. After quite a lengthy process to establish the problem and every possible piece of information from the logs, registry, etc, being uploaded to them, they came back with remove the broadcom management suite as the logs showed some issues with it and they had seen it before on other setups! So far so good, the big test will be when the kids are back after half term.

    Keeping my fingers crossed!
    In case anyone else has this issue, it does seem to have been the broadcom suite. Not one has frozen since I was using the software to team and loadbalance, as you do! Fujitsu have mentioned that there's an updated version of the suite, but for the moment I'll manage without any thanks!!

  7. Thanks to joe90bass from:

    plexer (11th November 2008)

  8. #6

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,610
    Thank Post
    647
    Thanked 1,616 Times in 1,446 Posts
    Rep Power
    421
    Great I'm glad you were able to get it sorted with the help of MS and also for reporting back what the problem was for anyone in the future.

    Ben

  9. #7
    gshaw's Avatar
    Join Date
    Sep 2007
    Location
    Essex
    Posts
    2,656
    Thank Post
    164
    Thanked 220 Times in 203 Posts
    Rep Power
    67
    I've heard bad things about Broadcom software before so rather than use it I bought Intel Pro cards instead, looks like whoever warned me off it was right

  10. #8
    joe90bass's Avatar
    Join Date
    Oct 2007
    Location
    S Wales
    Posts
    1,349
    Thank Post
    322
    Thanked 107 Times in 96 Posts
    Rep Power
    50
    Quote Originally Posted by gshaw View Post
    I've heard bad things about Broadcom software before so rather than use it I bought Intel Pro cards instead, looks like whoever warned me off it was right
    Yep, you owe them a pint or two

    The machines were certified 2008 ready, and came with the cards builtin...

    Obviously R&D, testing, fault finding, etc doesn't include plugging into a network and loadbalancing/fault tolerant setting the NICs..............

SHARE:
+ Post New Thread

Similar Threads

  1. Server freezing
    By indie in forum Windows
    Replies: 43
    Last Post: 11th November 2008, 01:43 PM
  2. Server 2008 AD issue across forest trust with Server 2003 R2 AD
    By dhess1013 in forum Windows Server 2008
    Replies: 5
    Last Post: 11th October 2008, 10:00 AM
  3. New server - 2003 or upgrade to 2008 ??
    By pooley in forum Windows Server 2008
    Replies: 27
    Last Post: 10th June 2008, 12:58 PM
  4. Migrating to 2008 Domain from 2003
    By broyles in forum Windows Server 2008
    Replies: 3
    Last Post: 10th April 2008, 03:58 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •