After RIS error

[JAW$]

Hi, All

I have just finished a remote installation after create a new image for a staff Laptop.

On boot of Laptop it will start booting & get a blue error screen flash & restart it self over & over again. I don't even get to read the error as it is too fast.

The Laptop is a Lenovo 3000 N200 0769-ECG with Windows XP Pro

On a normal occasion I would search for the error via google but I can't seem to read the error message. Also is there a way of holding the screen.

I was wondering if any one could help as I have to meet a deadline & am quite close to it.

Thanks

JAW$

[FN-GM]

What type of hard drives are the laptops?

[JAW$]

Hi,

It is a Sata I believe

[FN-GM]

look in the BIOS and see if there is a way to put it into IDE mode.

Z

[JAW$]

I have updated my post I did not write down properly what I was experiencing

[FN-GM]

I would still try putting it in IDE mode if you can, we have Acer Extensa 5620's that did the same thing.

Z

[JAW$]

I have checked the cmos & it does not have a IDE mode for the Hard Drive. In the boot priority order it only has SATA HDD, IDE ODD & PCI LAN

Also I have service pack 3 installed, do you think that could be causing the issue.

Thanks


JAW$

[tonyd]

Try looking in the BIOS for the option to 'disable AHCI mode' - this should give a more comaptible disk interface.

[JAW$]

I have already disabled AHCI mode

[FN-GM]

If you press F8 while booting then "disable automatic reboot on system fail" this will let us look at the blue screen.

Can you get into safe mode?

Z