Ran into a weird issue yesterday, and wanted to see what you guys think.

The client is utilizing terminal services their machine is XP SP3 the server is 2008 R2.
The printer is a OfficeJet 8500A Premium.

I can print a windows test page all day, any time I print from word it comes out garbled. I found a resolution to this via 3rd party app TS Print, however I wanted to see if you guys had anything fixes with out 3rd party?