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Windows Server 2008 R2 Thread, Server 2008 R2 - The computer has rebooted from a bugcheck. in Technical; We've got a couple of DL380 G5's which keep randomly rebooting with the event message below - any body any ...
  1. #1

    glennda's Avatar
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    Server 2008 R2 - The computer has rebooted from a bugcheck.

    We've got a couple of DL380 G5's which keep randomly rebooting with the event message below - any body any ideas?


    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 07/10/2011 12:51:12
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: WLD-SVR-014
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xfffffa800d70fc65, 0x0000000000000002, 0x0000000000000000, 0xfffff88001ac7f51). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 100711-17596-01.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-10-07T11:51:12.000000000Z" />
    <EventRecordID>30316</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>WLD-SVR-014</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">0x000000d1 (0xfffffa800d70fc65, 0x0000000000000002, 0x0000000000000000, 0xfffff88001ac7f51)</Data>
    <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
    <Data Name="param3">100711-17596-01</Data>
    </EventData>
    </Event>

  2. #2
    browolf's Avatar
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    no but download/install microsoft windows sdk and you get windbg which you can open the .dmp file with and may give clearer idea of the cause.

  3. #3

    glennda's Avatar
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    Just seen on a site that it could be the nic drivers - have updated and wait to see if that fixes - if not more digging!

    Its strange its only started to do it its been running for 7 months on 2k8 R2

  4. #4
    cromertech's Avatar
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    A d1 error reports to be hardware related (IRQL_NOT_LESS_OR_EQUAL) and looking on other forums usually a NIC driver

    edit: Damn just beaten to it

  5. #5
    oxide54's Avatar
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    Quote Originally Posted by glennda View Post
    Its strange its only started to do it its been running for 7 months on 2k8 R2
    not with HP drivers and windows ,its quite normal.

    personally i would virtualize it and vmware handle the hardware. (even if it is only one VM running on it.)

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    nephilim's Avatar
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    VM the solution is not the worst idea, infact its a very good one, however when the physical machine has issues with the drivers then you will be in shtuck again. Dont let the machine auto update drivers as I found on S2K8R2 that driver updates can cripple the machine until you discover the error and rollback (usually drivers are the last thing to check!) Perhaps look at setting up a VM just to handle driver updates and see how it likes it, if it works, great, patch away, if not, then hold off until issues are fixed with said driver/update

  7. #7
    oxide54's Avatar
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    Quote Originally Posted by nephilim View Post
    VM the solution is not the worst idea, infact its a very good one, however when the physical machine has issues with the drivers
    not really you would be using the vmware/linux style drivers for the hardware which are a world of difference from the windows drivers, then windows drivers for the virtual vmware devices, if the machine still has problems then its a hardware problem either faulty or incorrectly configured,

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    nephilim's Avatar
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    Hyper V then, and as for updates, that wouldnt matter if the VM was running Windows Server

  9. #9

    glennda's Avatar
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    I don't have the san space yet - ordering an additional enclosure next week

  10. #10

    glennda's Avatar
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    Oh and Linux kvm over VMWare or hyper-v.

    It's happening on 4 separate servers so doubting hardware issue.

    I'm just about to order 2 x dl360 g7 with dual 6 core xeons and 24gb RAM and 8 network cards to use as hosts to replace my 5 file servers. But as said above I don't have enough space on the san. I'be got to wait till next summer to replace them totally.

  11. #11
    oxide54's Avatar
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    you wouldn't need san space, you don't have to run a vm off a san its not mandatory. run it off the same disks the server is using at the moment.

  12. #12
    TheScarfedOne's Avatar
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    but by not running the vms from a san, you loose the ability to set up hyper v as a cluster - and have the failover of vms.

  13. #13

    glennda's Avatar
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    I don't use hyper v - doesn't help when the servers only have 2 72gb drives - yes I could virtulise on themselves but the machines need to replaced anyway as they are 4 years old dl380 g4/5s. I've updated the drivers for both graphics and nics as from my growling this is the main cause of issues.

    I will be virtulising next year when I get the additional space.

  14. #14
    oxide54's Avatar
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    Quote Originally Posted by TheScarfedOne View Post
    but by not running the vms from a san, you loose the ability to set up hyper v as a cluster - and have the failover of vms.
    really (insert sarcasm smilie)

    + hyper-v really?

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    TheScarfedOne's Avatar
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    YES, really. Using HyperV in a cluster (which needs shared storage - ie SAN) - your VMs can move between HyperV hosts with no downtime. This is exactly how my system is now setup - and following shenanigans with a UPS, it has been demonstrated a few times in the past week when we loose one! There will be a series of articles published on this soon - so if any one is interested in this area, keep an eye out.

  16. Thanks to TheScarfedOne from:

    plexer (10th October 2011)

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