Windows Server 2008 R2 Thread, Exchange 2010 Global Address Book not aways visable in Technical; Since upgrading our exchange server from 2007 to 2010 due to a failure on the old one we are having ...
23rd November 2010, 02:43 PM #1
Exchange 2010 Global Address Book not aways visable
Since upgrading our exchange server from 2007 to 2010 due to a failure on the old one we are having an issue that around 200 students do not have the global address book. The other 1300+ users have it without an issue.
Can anybody think of a good reason why 200 people are unable to access the address book? I've searched high and low but am offically stumped
Thanks in advance, Ed.
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23rd November 2010, 02:44 PM #2
Just to add, I believe that its users which were set up during the exchange 2003 days as the issue is with all year 12 & 13 students.
24th November 2010, 06:20 AM #3
- Rep Power
Are you using Office Outlook 2010 for accessing e-mail? We found out that Outlook determines what address book it thinks you should use. There is a setting you can change to select a default address book but this would be a pain to do for every client.
24th November 2010, 06:39 AM #4
Yes, I agree with the above - one thing that I would suggest to test is logging onto OWA for Exch 2010 as a student and seeing whether they have the GAL in there....
24th November 2010, 09:51 AM #5
No we use the Microsoft Outlook Web App (OWA) for students
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