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Windows Server 2008 R2 Thread, Server Shares Freezing - cannot save or close work in Technical; Originally Posted by randidiot Stick to Bitdefender or kaspersky for server security, uninstall every program from the server that isn't ...
  1. #61

    witch's Avatar
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    Quote Originally Posted by randidiot View Post
    Stick to Bitdefender or kaspersky for server security, uninstall every program from the server that isn't a role and run the server COMPLETELY blank, disable internal security, and slowly bring features online to you narrow the issue down, replace cable from server and check that your swtiches are running STP, a user may be accidentally pluging a Eth back onto itself, causing the switch to flood, next time the server does it, logon and do \\servername\share if your able to access the share via the server name then the share is working, DO NOT USE \\LOCALHOST this bypasses alot of things, if your able to access the share locally then the server is working CORRECTY, and you must track back from the ethernet controller to the swtiches.
    Thanks for that. Unfortunately I am only here during the day when the server is in use so it is all a bit difficult. The issue is very random and so far I have only been here for one event - but I will certainly try the \\servername\share thing if I see it again.
    New issue today - I have been called up by two members of staff - so far - as their internet doesn't work. It turned out their proxy had disappeared. I reset the profile, deleted local profiles and in one case got them to log on to another machine with no luck. I can put the proxy in but it obviously isn't being picked up by the machines. (one wireless laptop, one wired PC)
    Have checked for loopbacks

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    ACU Diagnostics Report.zip

    Here is the diagnostic report

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    Duke5A's Avatar
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    Quote Originally Posted by witch View Post
    ACU Diagnostics Report.zip

    Here is the diagnostic report
    Alright, I went through it and here is the load out:

    Code:
    Controller: P410i	5.12
    
    Drive 1I:1:1: MM0500FBFVQ	500 GB	HPD1 - Original
    Drive 1I:1:2: MM0500FBFVQ	500 GB	HPD1 - Original
    Drive 1I:1:3: MM0500FBFVQ	500 GB	HPD8 - Original
    Drive 1I:1:4: MM0500FAMYT	500 GB	HPD5 - Original
    Drive 1I:1:5: MM0500FBFVQ	500 GB	HPD1 - Original
    The drives are a bit out of date and the controller is really out of date; according to ACU the drives are all wearing the same firmware they came loaded with from the factory. The current firmware links are below.

    Controller: P200i v9.30 5 May 2011
    http://h20566.www2.hp.com/portal/sit...tte.cachetoken

    MM0500FBFVQ Drive: HPD8 (C) 18 Feb 2014
    Drivers, Software & Firmware for HP SAS Hard Drives - HP Support Center

    MM0500FAMYT Drive: HPD6 (C) 18 Feb 2014
    Drivers, Software & Firmware for HP SAS Hard Drives - HP Support Center

    The controller firmware needs a valid support contract in order to be downloaded. If you don't have one then this can still be found on Google or I might even be able to download it - I think I may have an HP box with that controller still covered under a Care Pack.

    BTW - the firmware is designed to be loaded using the HP Firmware Maintenance CD. You can download any version and place the updated firmware onto it. Let me know if you need any help.
    Last edited by Duke5A; 18th June 2014 at 03:08 PM.

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    Thanks
    I dont have a firmware maintenance CD that I can find, and I do not have a support contract any more either, sadly.

    But the diagnostic showed no errors that you could see?

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    Have you tried a chkdsk /f on the volumes? Windows can fall over sometimes with ntfs corruption but not report it, although it's quite rare, only seen it once or twice. FYI also running a few file servers with eset without issue, although uninstalling AV is always a good start when diagnosing server lockups.

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    I haven't.But I couldn't do that when the server was working, can I?

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    No, you will need to reboot for C: and unmount the other drives, it can take quite a long time.

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    ..and therein lies the problem. I am going to have to arrange to be here after hours, I can see

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    Quote Originally Posted by witch View Post
    Thanks
    I dont have a firmware maintenance CD that I can find, and I do not have a support contract any more either, sadly.

    But the diagnostic showed no errors that you could see?
    Sorry, I've been away. The update CD is an ISO you download from HP. The individual firmware downloads I linked to are added to the CD and the utility will automatically load them. You do have to take the server down for about a half hour though.

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    Digging up an old post, but I stumbled across this after having a similar sounding issue so after getting to the bottom of it I thought I'd share what our problem was in case it helps anybody else in the future. Basically, the server's RAID card had caching disabled, resulting in poor write speeds. Over the years, our network got faster and files grew bigger, resulting in clients being able to saturate the disk under heavy usage and cause anybody reading/writing to a share to freeze. Drove me crazy trying to troubleshoot an intermittent problem leaving no logs anywhere, and no recent changes pointing to an answer. Of course, everything was working - it was just working too slowly to keep up until the load eased (however long that would take) - and then it would be back to normal.

    Enabled the disk cache, and boom, life is worth living again. Phew.



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