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Windows Server 2008 R2 Thread, Server Shares Freezing - cannot save or close work in Technical; What model HP server and what kind of drives? I've got four DL180G5 servers in the datacenter used for CCTV ...
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    Duke5A's Avatar
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    What model HP server and what kind of drives? I've got four DL180G5 servers in the datacenter used for CCTV recording and had nothing but trouble with them last year munching drives. Symptoms were similar to what your describing with the logs being clear and the filesystem randomly locking up. Given enough time individual drives would fail. It turns out a number of 750GB and 1TB drives had a faulty firmware on them. Check the models of each drive and get the latest firmware and do it for the controller as well.

    The only other thing I can think of is maybe jumbo frames got turned on somewhere. If a client/server is using it and one or the other/something in between doesn't support it then you'll see stuttering on the network links. This wouldn't account for the server physically locking up though - drive firmware would.
    Last edited by Duke5A; 16th June 2014 at 02:46 PM.

  2. Thanks to Duke5A from:

    witch (16th June 2014)

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    We have been having issues here where the server is fine but users suddenly cannot access work etc. I also noticed that I couldnt pull large files off and it would come up with "Insufficient Space" type messages (despite 10+G available) reboot and all was fine.

    It was our IRPStack (which can be knacked when installing/uninstalling things like antivirus software.

    Might be worth a look...

    How to fix "Not enough server storage is available to process this command"

    EDIT - We are on SVR2003 on the affected servers.
    Last edited by CamelMan; 16th June 2014 at 02:52 PM. Reason: addition

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    witch's Avatar
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    Server fell over on Friday - HT couldn't even do Ctrl Alt Del but got an error message which I have left at work. When I got in this morning everyone descended on me - server looked OK until I tried to log on - when I got to the destop the icons stayed blank and when I tried to click on a shared drive - or the D drive on the server, it all greyed out on me.
    I had to reboot the server and all was well.
    I am going down the antivirus route at the moment and installing the updated version - you never know, that might be it.
    Goodness I hope so - I am slowly losing the will to live

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    Server Shares Freezing - cannot save or close work

    Might it be snapshot related?
    Last edited by psydii; 16th June 2014 at 09:26 PM.

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    witch's Avatar
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    Quote Originally Posted by psydii View Post
    Might it be snapshot related?
    Sorry?

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    fiza's Avatar
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    Quote Originally Posted by psydii View Post
    Might it be snapshot related?
    I think @witch said it was not a virtualised server so no snapshots involved.

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    TheRobins's Avatar
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    There was a previous post pointing to HDD firmware, HDD is seeming more likely to be the cause. I wonder what level of RAID it is running. I had a similar issue years ago on a Raid 5 system, and remove each member drive one at a time until the server became stable, of course that pointed to the drive being the culprit. How old is the server?

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    witch's Avatar
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    Server is an ML350 running Server 2008R2. It is about 4 years old now. It has a Raid 5 system - all drives have checked OK with every sort of diagnostics I could find.
    I will consider removing a drive at a time if the problem persists.

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    Quote Originally Posted by witch View Post
    Server is an ML350 running Server 2008R2. It is about 4 years old now. It has a Raid 5 system - all drives have checked OK with every sort of diagnostics I could find.
    I will consider removing a drive at a time if the problem persists.
    I'm sorry for just jumping in here and I have to confess I don't want to sit reading through 5 pages of posts bout we had a similar issue. I did fix it though can't remember the exact steps it was something to do with disabling SMB2 on the file server and it fixed it straight up! Maybe you could have a similar issue?

    This may help Word 2010 Slow opening files on network share

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    i didnt think disabling SMB versions was recommended by microsoft as the client and the server auto negotiate what version to use

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    Quote Originally Posted by SHimmer45 View Post
    i didnt think disabling SMB versions was recommended by microsoft as the client and the server auto negotiate what version to use
    Worked perfectly fine here never had an issue since!?

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    wasnt saying it was wrong

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    Duke5A's Avatar
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    Quote Originally Posted by witch View Post
    Server is an ML350 running Server 2008R2. It is about 4 years old now. It has a Raid 5 system - all drives have checked OK with every sort of diagnostics I could find.
    I will consider removing a drive at a time if the problem persists.
    The drives with the bugged firmware will pass tests right up until they fail outright. Reading your latest posts I'm pretty confident this is your issue. Run the ACU, generate a diagnostics report, and attach it to this thread. The report will contain the drive models and firmware revision they're on. This will tell me for sure and I can help you sort out of the mess that is the HP website. If they're the same model drives I may even have the firmware laying around. I think HP went to a model where they will only let you download firmware updates if you have a valid support contract now.

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    Stick to Bitdefender or kaspersky for server security, uninstall every program from the server that isn't a role and run the server COMPLETELY blank, disable internal security, and slowly bring features online to you narrow the issue down, replace cable from server and check that your swtiches are running STP, a user may be accidentally pluging a Eth back onto itself, causing the switch to flood, next time the server does it, logon and do \\servername\share if your able to access the share via the server name then the share is working, DO NOT USE \\LOCALHOST this bypasses alot of things, if your able to access the share locally then the server is working CORRECTY, and you must track back from the ethernet controller to the swtiches.

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    There's also been a recent advisory from HP regarding SATA disks with online spares connected to certain Smart Array controllers:

    HP Support document - HP Support Center

    <snip>
    Any HP ProLiant server listed under Platforms Affected configured with any of the following HP Smart Array Controllers running Firmware Version 6.40 (or earlier):

    HP Smart Array P212 Controller
    HP Smart Array P410 Controller
    HP Smart Array P410i Controller
    HP Smart Array P411 Controller
    HP Smart Array P711m Controller
    HP Smart Array P712m Controller
    HP Smart Array P812 Controller

    Note: This issue occurs only on HP Smart Array Controllers with one or more HP SATA HDDs or SSDs configured as Online Spare Drives. Smart Array Controllers configured with SAS HDDs or SSDs are NOT affected.
    </snip>

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