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Windows Server 2008 R2 Thread, printer problems with 32bit driver in Technical; I have an engineer with me and we are struggling. Got a 64 bit server 2008r2 server and 32 bit ...
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    printer problems with 32bit driver

    I have an engineer with me and we are struggling.
    Got a 64 bit server 2008r2 server and 32 bit windows 7 clients.

    We are trying to add the networked photocopiers to the computers.
    We can add the 64 bit driver to the server and add the driver can print, when we go to add additional driver for the 32 bit it we brows to the driver and everything ok then it asks to be provided with a path to the windows media (x86 processor) and thats where we get stuck?

    Any tips?

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    themightymrp's Avatar
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    Don't know if this is how you're doing it but this is what I do:

    Open the Print Management MMC snap-in on the server
    Expand out to the drivers node
    Right click it, add drivers
    Tick the box for x86 only
    Choose 'Have Disk', click browse
    Locate folder with 32bit driver in.
    Click finish

    Is this what you are doing? Or similar?

    Is your server Itanium based maybe? Wouldn't have thought so but just a thought

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    mikkydoos's Avatar
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    Sounds like bad drivers to me. Is it looking for the driver automatically?

    Mightymrp is right. Its looking for a driver from the Windows disk by the sound of it.

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    sounds to me like when your adding the print driver on the server you have both x64 and x86 boxes ticked so when you point it at the location for the x64 its happy but that location doesnt have the x86 driver. Id try getting the x86 driver and pointing the wozard directly at that.
    iirc if you are using different arch's for your clients and servers making sure the version numbers match is important.

  5. #5

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    Finally having another go at this one
    I have done
    Open the Print Management MMC snap-in on the server
    Expand out to the drivers node
    Right click it, add drivers
    Tick the box for x86 only
    Choose 'Have Disk', click browse
    Locate folder with 32bit driver in.
    Click finish

    then up pops Install componants from windows media alert box
    "Please provide path to windows media (x86 processor)
    Type the path where the file is located then click OK
    Copy files from:
    e:\i386

    Clicking cancel just throws up an error.

    I have managed to get a PCL driver on there but not a PS is that going to be a problem?

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    tmcd35's Avatar
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    It's asking for a file off your Windows 7 install disk to install the 32bit print processor. It's not actually a driver related problem. The server wouldn't let you install the 32bit drivers if they didn't match up with the already installed 64bit drivers.

    Copy the Sources folder from your Windows 7 Install CD to your hard drive and change the folder path from e:\i386 to c:\sources

    That should fix the problem.

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    Are trying to install the drivers directly on the Server? You can't do that with 32Bit drivers. Steps to follow on a Windows 32bit client...

    • Connect to the Printer shared on the 64Bit Server from a 32Bit Client
    • It will try to look for drivers, and go off to Windows Update (this does take some time)
    • When it fails, point it to the location of the 32Bit drivers
    • It'll install - but only on the 32Bit Client
    • Open up the Printer Properties on the 32Bit Client, and select Sharing.
    • On the Sharing Tab - select the Additional Drivers button
    • Check the x86 Box and click OK - the client will then send the 32Bit drivers to the 64Bit Server
    • The drivers should now be on the Server and 32Bit clients should be able to connect, download and install the drivers.


    Hope it helps.

    Pete

  8. Thanks to FragglePete from:

    MattDLEA (4th March 2014)

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    synaesthesia's Avatar
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    You can add 32 bit drivers to a 64 bit server. It prompts you for it on installation on 2008R2 servers and higher.

    One thing I found is they MUST be exactly the same driver - so you can't use PCL6 for one and PCL5 for the other. This was a pain for me beforehand with Canon drivers as there were dozens of different types, PCL5, 6, PS, Emulated, UFR, UFRII. If it's not exactly the same type of driver the 32bit one won't install.

  10. Thanks to synaesthesia from:

    MattDLEA (4th March 2014)

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    Whats the difference between PCL and PS driver?

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    tmcd35's Avatar
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    Quote Originally Posted by MattDLEA View Post
    Whats the difference between PCL and PS driver?
    Not a great deal as far as I know. PCL is a HP printer control languge, and Post Script was developed by Apple (I think). I've never noticed any speed or quality differences when I've switch driver language in the past.

    Edit: Actually, PS is Adobe - same as PDF...
    Last edited by tmcd35; 4th March 2014 at 03:22 PM.

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    PS Sometimes also requires additional licensing on the hardware

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    tmcd35's Avatar
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    Done a quick search, looks like PCL offers more features like booklet printing, etc, and PostScript has better colour matching for images.

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    Postscript (PS) is the preferred choice for things like Graphic Design and Photo output. Not so much an issue now as PCL has got better and better.

    Pete



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