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Windows Server 2008 R2 Thread, IT Server Management Software in Technical; Hello, I am looking into for a IT Server Management Software. Something manage Incidents, Change Requests, reporting, Problems...within my secondary ...
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    IT Server Management Software

    Hello,

    I am looking into for a IT Server Management Software. Something manage Incidents, Change Requests, reporting, Problems...within my secondary school. The school is getting built so am being pre-emptive and getting a idea of software before being asked to buy and install it all.

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    Microsoft System Center Service Manager

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    uffy2000 (22nd May 2013)

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    Quote Originally Posted by FN-GM View Post
    Microsoft System Center Service Manager
    Thanks, never heard of it but ill have a look!

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    Quote Originally Posted by uffy2000 View Post
    Thanks, never heard of it but ill have a look!
    Its pretty cheap for schools as well. You can set it to monitor servers and it will automatically create a ticket with a job when a server is playing up.

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    Quote Originally Posted by FN-GM View Post
    Its pretty cheap for schools as well. You can set it to monitor servers and it will automatically create a ticket with a job when a server is playing up.
    Whats it like to setup and configure?

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    Quote Originally Posted by uffy2000 View Post
    Whats it like to setup and configure?
    Install was ok. I have only done it in a test machine, i had to make sure my box had 4GB or more or the install will fail.

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    I found that SCSM was overkill for a school. It is cheap but I find the are plenty of other software that are a bit more expensive but will suit your needs better

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    Quote Originally Posted by deano View Post
    I found that SCSM was overkill for a school. It is cheap but I find the are plenty of other software that are a bit more expensive but will suit your needs better
    Well you can't say its an overkill for all schools? Some are much lager than yours and have more requirements etc. I don't think its an overkill.

    Why on earth would you pay more for less?

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    Why on earth would you pay more for less?
    If it does the job better for what they need, why not? Price isn't everything. If you put something cheap in and it's no good for their needs, you might as well have not bothered. On the flip side an expensive solution may do loads more but not be why they want, so it's no good either. You go for what is right for your environment.

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    Quote Originally Posted by Edu-IT View Post
    If it does the job better for what they need, why not? Price isn't everything. If you put something cheap in and it's no good for their needs, you might as well have not bothered. On the flip side an expensive solution may do loads more but not be why they want, so it's no good either. You go for what is right for your environment.
    If it does the job better it wouldnt be less though....

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    Quote Originally Posted by FN-GM View Post
    If it does the job better it wouldnt be less though....
    That's not true. Some products do cost less than their bigger competitors, and do the job just as good if not better. Pricier doesn't always mean better. I think you've been brainwashed!

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    Hang on I'm not talking about price more of what the product can do.

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    Yes. But just because a product is cheaper, it doesn't mean it'll do less?

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    Quote Originally Posted by Edu-IT View Post
    Yes. But just because a product is cheaper, it doesn't mean it'll do less?
    I didn't say that....... I said why would you pay more for a product that does less.

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