Backing up email boxes using Outlook 2010 and exmerge
I am currently in the process of trying to backup all our students email boxes if they have just left. I have tried it using both the manual method (connect to individual mailboxes in Outlook 2010) and also the exmerge utility. Neither of them work
Exchange Server 2003 SP2
The machine is XP Pro SP3.
I have tried logging on as myself (an admin) and also as a last resort the built in administrator account. Neither of these work.
Whenever I try and expand the newly added mailboxes outlook hangs and then says "These set of folders could not be opened, exchnage server is offline or down for maintainence". I have re-enabled the student account to ensure that this is not the problem. This did not resolve it
Do I have to wait for exchange to sync before trying to access the mailbox of a recently enabled user?
This is my first attempt with exmerge. I have always avoided it in the past.
I have tried this both as myself and administrator and also on my xp pro machine (with the exchange tools installed) and directly on the exchange server. They both come back with the same result.
the exmerge log extract is below
I have tried multiple mailboxes and they all come back with the same error.
Error opening message store (MSEMS). Verify that the Microsoft Exchange Information Store service is running and that you have the correct permissions to log on. (0x8004011d)
[11:56:35] Errors encountered. Copy process aborted for mailbox '********' ('******').
I have checked the permissions in systems manager and both the administrator and myself have full access to the database.
Its becoming quote frustrating as I can't for the life of me understand why neither methods work. I am sure its something simple.