Weird printing problem - multiple copies without requesting - Help!
We have a teacher with a weird printing problem.
Each time he sends a document to a network printer (any type of document, any printer) he gets multiple copies out of the printer.
For example he might want to print 5 copies of a Word document, but when it prints he gets 55 copies!
It is almost as if the amount he is selecting is being increased by that number again. For example 6 copies become 66, 7 - 77 and so on....
I had thought this might be simple user error, but I have observed him on two or three PCs and printers and the same thing happens each time.
We have checked his AD account, checked the printers, print server etc. and no indication of any problems.
I am at a loss as to why this might be happening. Any ideas chaps? Are we missing something really obvious?
We are on a MS Windows 2003 domain and use PCounter as our printing management software.
Any/all suggestions welcomed.:)