Canon ir3025 photocopier (network printing)
I'm trying to network a canon ir3025 photocopier to enable printing but am having problems printing to the device.
I can ping the photocopier and it can ping the server, I can access the web interface and check the setting but each time I print it fails. No error code on the photocopier logs, nor any sign the print job actually got to the photocopier.
I've now also tried printing direct from a workstation via usb and get the error NG #853
Have tried both PCL and URR II drivers.
It may be that we need a 'printing license file' installed on the photocopier, so I called canon (whom we have a hardware support contract with), to ask the question but none has yet called me back - although its only been 3.5 hours......
Can anyone on this forum help? Thanks