Offline Files some synchronised but some deleted
Our file server went down spectacularly at Christmas, all staff data has since been held since in their offline cache on their laptops.
I did advise staff that they would need to back up their data until the server was replaced, but few have done this.
Replaced the server with a new one, same name and IP, recreated the user shares and the laptops were appearing to synchronise.
However, it became apparent that not all files and folder were being synced across and that many files were completely vanishing.
As soon as I became aware of the problem I disconnected the server from the network to prevent more data loss.
A few users have reported lots of files and folders missing from their documents folder, with one having folders but they are empty. (yet to check what’s on the server)
Used the CSCCMD.exe tool to pull data from a users offline files cache, but it just matches what now remains in the documents folder, not everything that was there before.
I went to the server and checked the shares. They were all set not to allow offline files as default so I have set each one to “all files and programs that users open from the share will be available offline”
I also found “subfolders always available offline” was not enabled in group policy so I have enabled that.
I don’t know if it is just sync-ing files that have changed since it last sync-ed and ignoring files that haven’t changed or are new.
I just thought once “the server” was back everything would copy across.
My only thought at the moment is use CSCCMD.exe for each user first and manually copy the work to their documents folder. Hope someone can help.