can't send emails to hotmail from exchange mailbox
When our child protection officer sends an email from her school email account (using both OWA and Outlook 2003) to her hotmail account, it never arrives.
When i send an from my school email account to her hotmail address it arrives successfully.
When she sends an email from her school email account to my hotmail address it arrives sucessfully.
I have checked the junk email folder on hotmail and other members of staff can send emails to and from hotmail accounts.
I don't receive any failure reports either.
I have checked Exchange Server Message Tracking and it all seems to be ok.
Can anyone think why the above problem would be happening or suggest a way of troubleshooting the problem as i have no idea!