Backup Exec Credential Error
I have a mysterious Backup Exec (11d build 7170) problem that I'm hoping you can shed some light on.
We have three working instances of BE covering the following scenario:
Server A backs up Server A, B & C to its own tape drive
Server D backs up Server D, E, F & G to its own tape drive
Server H backs up server A, B, C, D, E, F, G, H to tape loader (fail safe full backup)
Until this week this has worked well but now server H fails saying that the credentials to back up server D are not valid. It backs up everything else.
I've tested the credentials and I get a 'succeeded' message to everything. Backup Exec remote agent is running and is pointing at the correct server(s) and none of the passwords that this system uses have changed at all.
Because server D has 'full' backup exec installed I cannot easily re-install the remote agent to see if it's failed.
The only thing that has changed recently is some tweaking of the exceptions list to stop vob/mp3/mp4 files etc. from being backed up from server D but the backup worked fine for over a week after those changes were made.
I've tried changing the credentials to that of the domain administrator with no success and have spent all morning trying to find solutions on the Symantec website but they only suggest checking that the passwords are correct.
Hope someone can help