+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 21
Windows Server 2000/2003 Thread, WSUS not working on some pcs in Technical; Hi, WSUS is not working on some pcs (mainly W7) but some XP also. These missing computers do not register ...
  1. #1

    Join Date
    Apr 2010
    Posts
    2,033
    Thank Post
    82
    Thanked 187 Times in 154 Posts
    Rep Power
    83

    WSUS not working on some pcs

    Hi,
    WSUS is not working on some pcs (mainly W7) but some XP also.

    These missing computers do not register themselves in WSUS.

    I have tried
    Code:
    reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Win dowsUpdate /v AccountDomainSid /f
    reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Win dowsUpdate /v PingID /f
    reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Win dowsUpdate /v SusClientId /f
    cls
    @echo Triggering detection after resetting WSUS client identity
    net stop wuauserv
    net start wuauserv
    wuauclt /resetauthorization /detectnow
    and
    Code:
    IF EXIST ("$tchpath\reglimit.tch")=0
      if InStr(@PRODUCTTYPE, "Windows 7") OR InStr(@PRODUCTTYPE, "Windows Vista")
        SHELL '%comspec% /c REG ADD "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control" /v "RegistrySizeLimit" /t REG_DWORD /d "4294967295" /f > NUL'
      endif
      Copy ("$launchpath\generic.tch") ("$tchpath\reglimit.tch") /H
    endif
    I have also installed the latest WindowsUpdateAgent.

    Any advice

  2. #2

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,137
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi

    Can you describe your environment?

    Which version of WSUS?
    Core OS and SP Level?
    Client machines including SP Level?
    Using GPO's?
    Using Upstream/Downstream WSUS?

    Thanks
    Sukh

  3. #3

    Join Date
    Apr 2010
    Posts
    2,033
    Thank Post
    82
    Thanked 187 Times in 154 Posts
    Rep Power
    83
    Server 2003 (sp2)
    WSUS v3.2.7600.226 (sp2)
    XP sp3
    win7
    Not using gpo to control wsus apart from a gpo to get the update service to pick up from local server and not ms. Computers are assigned within WSUS.
    No upstream/downstream servers.

    WSUS is running fine on about 60% of the computers.

  4. #4

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,137
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi

    Can you find a problem machine and run wuauclt.exe /detectnow and locate the WindowsUpdate.log file and post here or PM me?


    Thanks
    Sukh
    Last edited by sukh; 8th March 2011 at 11:58 AM.

  5. #5

    Join Date
    Dec 2009
    Location
    London
    Posts
    42
    Thank Post
    4
    Thanked 10 Times in 7 Posts
    Rep Power
    11
    Sounds like a SID issue to me... I remember years ago I had the same issue and I found out the machines had the same SID (where built from ghost and not sysprep'ed)

  6. #6

    Join Date
    Apr 2010
    Posts
    2,033
    Thank Post
    82
    Thanked 187 Times in 154 Posts
    Rep Power
    83
    Thanks, I am back at the school tomorrow.

  7. #7

    Join Date
    Apr 2010
    Posts
    2,033
    Thank Post
    82
    Thanked 187 Times in 154 Posts
    Rep Power
    83
    Sounds like a SID issue to me
    Some of the machines came from Stone and now I think about it Stone do clone before sending out to schools. I will see which other machines are causing an issue tomorrow.

  8. #8
    Cache's Avatar
    Join Date
    Apr 2008
    Location
    Cumbria
    Posts
    1,204
    Thank Post
    450
    Thanked 173 Times in 170 Posts
    Blog Entries
    3
    Rep Power
    63
    The odd computer I've had which refuses to get updates I've had great success in tracking down the problem by reinstalling the Windows Update Agent from How to obtain the latest version of the Windows Update Agent to help manage updates on a computer

    If it says it's already installed, run it with the switch /wuforce and it'll force the install over the top. If it fails for any reason atleast it will give you one (the common one I've had is the Windows Installer being out of date).

    After it's install, reboot and then run a wuauclt /detectnow and you should be off (has sometimes still taken 20 mins or so to pick up updates properly)

  9. #9

    Join Date
    Apr 2010
    Posts
    2,033
    Thank Post
    82
    Thanked 187 Times in 154 Posts
    Rep Power
    83
    Windowsupdate.log after /detect on windows7 client

    2011-03-09 08:34:32:073 1012 8e0 DnldMgr Error 0x80072ee2 occurred while downloading update; notifying dependent calls.
    2011-03-09 08:35:14:101 1012 4a8 DnldMgr Error 0x80072ee2 occurred while downloading update; notifying dependent calls.
    2011-03-09 08:35:56:164 1012 4a8 DnldMgr Error 0x80072ee2 occurred while downloading update; notifying dependent calls.
    2011-03-09 08:36:00:501 1012 1108 AU Triggering AU detection through DetectNow API
    2011-03-09 08:36:00:501 1012 1108 AU Triggering Online detection (non-interactive)
    2011-03-09 08:36:00:501 1012 914 AU #############
    2011-03-09 08:36:00:501 1012 914 AU ## START ## AU: Search for updates
    2011-03-09 08:36:00:501 1012 914 AU #########
    2011-03-09 08:36:00:548 1012 914 AU <<## SUBMITTED ## AU: Search for updates [CallId = {07C7EB91-29A4-4E76-828A-43D65EF70E6B}]
    2011-03-09 08:36:00:548 1012 5b0 Agent *************
    2011-03-09 08:36:00:548 1012 5b0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2011-03-09 08:36:00:548 1012 5b0 Agent *********
    2011-03-09 08:36:00:548 1012 5b0 Agent * Online = Yes; Ignore download priority = No
    2011-03-09 08:36:00:548 1012 5b0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2011-03-09 08:36:00:548 1012 5b0 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2011-03-09 08:36:00:548 1012 5b0 Agent * Search Scope = {Machine}
    2011-03-09 08:36:00:548 1012 5b0 Setup Checking for agent SelfUpdate
    2011-03-09 08:36:00:564 1012 5b0 Setup Client version: Core: 7.4.7600.226 Aux: 7.4.7600.226
    2011-03-09 08:36:00:564 1012 5b0 Misc Validating signature for C:\windows\SoftwareDistribution\SelfUpdate\wuident .cab:
    2011-03-09 08:36:00:673 1012 5b0 Misc Microsoft signed: Yes
    2011-03-09 08:36:00:673 1012 5b0 Misc Validating signature for C:\windows\SoftwareDistribution\SelfUpdate\wuident .cab:
    2011-03-09 08:36:00:689 1012 5b0 Misc Microsoft signed: Yes
    2011-03-09 08:36:00:704 1012 5b0 Misc Validating signature for C:\windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
    2011-03-09 08:36:00:704 1012 5b0 Misc Microsoft signed: Yes
    2011-03-09 08:36:00:720 1012 5b0 Misc Validating signature for C:\windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
    2011-03-09 08:36:00:720 1012 5b0 Misc Microsoft signed: Yes
    2011-03-09 08:36:00:954 1012 5b0 Setup Determining whether a new setup handler needs to be downloaded
    2011-03-09 08:36:00:954 1012 5b0 Misc Validating signature for C:\windows\SoftwareDistribution\SelfUpdate\Handler \WuSetupV.exe:
    2011-03-09 08:36:00:969 1012 5b0 Misc Microsoft signed: Yes
    2011-03-09 08:36:00:969 1012 5b0 Setup SelfUpdate handler update NOT required: Current version: 7.4.7600.226, required version: 7.4.7600.226
    2011-03-09 08:36:00:969 1012 5b0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226"
    2011-03-09 08:36:02:202 1012 5b0 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226" is already installed.
    2011-03-09 08:36:02:202 1012 5b0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226"
    2011-03-09 08:36:02:217 1012 5b0 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226" is already installed.
    2011-03-09 08:36:02:217 1012 5b0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226"
    2011-03-09 08:36:02:249 1012 5b0 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226" is already installed.
    2011-03-09 08:36:02:249 1012 5b0 Setup SelfUpdate check completed. SelfUpdate is NOT required.
    2011-03-09 08:36:04:152 1012 5b0 PT +++++++++++ PT: Synchronizing server updates +++++++++++
    2011-03-09 08:36:04:152 1012 5b0 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://school-srv1/ClientWebService/client.asmx
    2011-03-09 08:36:14:526 1012 5b0 Agent * Found 0 updates and 58 categories in search; evaluated appl. rules of 469 out of 1053 deployed entities
    2011-03-09 08:36:14:557 1012 5b0 Agent *********
    2011-03-09 08:36:14:557 1012 5b0 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2011-03-09 08:36:14:557 1012 5b0 Agent *************
    2011-03-09 08:36:14:588 1012 1070 AU >>## RESUMED ## AU: Search for updates [CallId = {07C7EB91-29A4-4E76-828A-43D65EF70E6B}]
    2011-03-09 08:36:14:588 1012 1070 AU # 0 updates detected
    2011-03-09 08:36:14:588 1012 1070 AU #########
    2011-03-09 08:36:14:588 1012 1070 AU ## END ## AU: Search for updates [CallId = {07C7EB91-29A4-4E76-828A-43D65EF70E6B}]
    2011-03-09 08:36:14:588 1012 1070 AU #############
    2011-03-09 08:36:14:588 1012 1070 AU Successfully wrote event for AU health state:0
    2011-03-09 08:36:14:588 1012 1070 AU Featured notifications is disabled.
    2011-03-09 08:36:14:588 1012 1070 AU AU setting next detection timeout to 2011-03-09 09:31:46
    2011-03-09 08:36:14:588 1012 1070 AU Setting AU scheduled install time to 2011-03-09 10:00:00
    2011-03-09 08:36:14:588 1012 1070 AU Successfully wrote event for AU health state:0
    2011-03-09 08:36:14:588 1012 1070 AU Successfully wrote event for AU health state:0
    2011-03-09 08:36:19:565 1012 5b0 Report REPORT EVENT: {A4C7A8B4-7C08-4684-A2FC-EFD1795C7F14} 2011-03-09 08:36:14:557-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 0 updates.
    2011-03-09 08:36:19:565 1012 5b0 Report REPORT EVENT: {E7F692BC-B3AD-41CF-ACF0-74B6E622A448} 2011-03-09 08:36:14:557-0000 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    2011-03-09 08:36:19:565 1012 5b0 Report CWERReporter finishing event handling. (00000000)
    2011-03-09 08:36:38:364 1012 ed4 DnldMgr Error 0x80072ee2 occurred while downloading update; notifying dependent calls.

  10. #10

    Join Date
    Jul 2005
    Location
    Worthing, West Sussex
    Posts
    863
    Thank Post
    19
    Thanked 74 Times in 69 Posts
    Rep Power
    34
    We've had the same issue with our systems - that was a SID issue because they had been ghosted without being sysprepped first.

    Apparently, WSUS still works with those machines, it's just that WSUS Console only gets one entry per SID - so if multiple machines have the same SID, only one of them will appear in the list.

    HTH

  11. #11

    Join Date
    Apr 2010
    Posts
    2,033
    Thank Post
    82
    Thanked 187 Times in 154 Posts
    Rep Power
    83
    OK that probably sorts out the xp machines but I thought (probably wrong) that Win7 used a new sid system based on user sids. Also newsid will not work on win7. That would leave me with sysprep. Can sysprep run on a live machine without changing any user accounts/settings?

  12. #12

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,137
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi

    Looking at the log you have posted shows the client working. Many have mentioned duplicate SID's which may be the issue.

    Can you identify this first by using HOW TO&#58; Find and Clean Up Duplicate Security Identifiers with Ntdsutil in Windows Server 2003

    Then we need to create a new sid for those duplicate and then finally run

    Delete Duplicate SUS Client IDs.

    Thanks
    Sukh

  13. #13

    Join Date
    Apr 2010
    Posts
    2,033
    Thank Post
    82
    Thanked 187 Times in 154 Posts
    Rep Power
    83
    When I run the ntdsutil with instruction in above link the dupsid.log file comes back empty.

  14. #14

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,137
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi

    Can you post the exact command as you have typed it, maybe save the contents of the cmd window.

    To confirm/rule out the duplicate SID, can you continue with the steps ignoring NTDSUTIL command.

    Thanks
    Sukh

  15. #15

    Join Date
    Apr 2010
    Posts
    2,033
    Thank Post
    82
    Thanked 187 Times in 154 Posts
    Rep Power
    83
    Hello sukh,
    As requested I have pm you the cmd output window.

    The code on the 'Delete Duplicate SUS Client IDs' page is the same as the code I have used in my first post, although I did run this one just in case.

    Any other ideas?

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. WSUS stopped working
    By Clockworks in forum Windows
    Replies: 9
    Last Post: 27th August 2010, 09:58 PM
  2. WSUS not picking up PCs
    By MK-2 in forum Windows
    Replies: 16
    Last Post: 22nd April 2010, 03:54 PM
  3. PCs not seeing WSUS updates
    By Number6 in forum Windows
    Replies: 24
    Last Post: 19th April 2010, 12:24 PM
  4. WSUS not working - help please
    By leco in forum Windows Server 2000/2003
    Replies: 7
    Last Post: 29th January 2010, 08:31 PM
  5. WSUS Not Working on Some Stone Machines
    By garethedmondson in forum Windows
    Replies: 10
    Last Post: 12th May 2009, 12:53 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •