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Windows Server 2000/2003 Thread, Spicework Helpdesk Problem in Technical; Set up fine, this is my third school i am using this in and this is the first problem i'v ...
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    tommccann's Avatar
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    Spicework Helpdesk Problem

    Set up fine, this is my third school i am using this in and this is the first problem i'v seen.

    Will load fine on a domain admin account, but any other user and it says "the url could not be retrieved". Initially i thought of shortcut permissions issue, but the url wont load when typed into the browser so god knows?!? any hints?

    Running on Server 03, and loading on XP sp3 machines.
    Regards Tom

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    3s-gtech's Avatar
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    What user is the Service running as? I believe it needs to be a SYSTEM service, where you may have it set to the admin account.

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    Spiceworks does tie in with their own website, is this freely accessible through the other users' accounts or is it blocked internally/at LEA level?

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    tommccann's Avatar
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    Quote Originally Posted by 3s-gtech View Post
    What user is the Service running as? I believe it needs to be a SYSTEM service, where you may have it set to the admin account.
    Yep Running as a system services so cant be that.

    We dont block anything here we leave it to the lea, if the lea had blocked it would it still work for the domain admins??

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    Quote Originally Posted by tommccann View Post
    if the lea had blocked it would it still work for the domain admins??
    Probably not, but at least that is one less thing to concern yourself about

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    Have you set the address as an exception in the proxy settings?

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    Nope there are no exceptions in the proxy :S

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    Quote Originally Posted by tommccann View Post
    Nope there are no exceptions in the proxy :S
    Does that mean that you don't need them? I had to add the spiceworks server address to the list of addresses to bypass the proxy or I got the same error.

  9. Thanks to cromertech from:

    tommccann (7th July 2010)

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    tommccann's Avatar
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    Added the exceptin into the GPO and now its working,
    Cheers guys
    Last edited by tommccann; 7th July 2010 at 02:59 PM.

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