+ Post New Thread
Results 1 to 14 of 14
Windows Server 2000/2003 Thread, Backup Exec - Again!! in Technical; So this time the test runs and passes but the actual backup fails with Final error: 0xe00084af - The directory ...
  1. #1

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,511
    Thank Post
    1,588
    Thanked 489 Times in 305 Posts
    Rep Power
    218

    Backup Exec - Again!!

    So this time the test runs and passes but the actual backup fails with

    Final error: 0xe00084af - The directory or file was not found, or could not be accessed.
    Ive tried their steps to resolve the issue for BE10, including creating the sis common store folders in the root of the drives and checked the security that BE runs with.

    Am I missing something obvious?

    Thanks

    Chris

  2. #2
    DMcCoy's Avatar
    Join Date
    Oct 2005
    Location
    Isle of Wight
    Posts
    3,476
    Thank Post
    10
    Thanked 500 Times in 440 Posts
    Rep Power
    114
    What are you backing up (server/versions) and what version of BE is it?

  3. #3

    bossman's Avatar
    Join Date
    Nov 2005
    Location
    England
    Posts
    3,943
    Thank Post
    1,199
    Thanked 1,071 Times in 762 Posts
    Rep Power
    330
    @CHR1S:

    Which version of BE are you running?
    have you tried rebooting the server and checking the services to see if they are all working correctly.
    Also check to see which user is the BE is using as the backup account.

  4. Thanks to bossman from:

    CHR1S (20th April 2010)

  5. #4

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,511
    Thank Post
    1,588
    Thanked 489 Times in 305 Posts
    Rep Power
    218
    Im backing up how directories and MIS data on Server 2003 to a NAS box using BE 10 rev. 5484, its always worked in the past just now its decided it has issues

  6. #5

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,511
    Thank Post
    1,588
    Thanked 489 Times in 305 Posts
    Rep Power
    218
    Quote Originally Posted by bossman View Post
    @CHR1S:

    Which version of BE are you running?
    have you tried rebooting the server and checking the services to see if they are all working correctly.
    Also check to see which user is the BE is using as the backup account.
    I have restarted the services, not the server yet and its using the admin account.

  7. #6

    bossman's Avatar
    Join Date
    Nov 2005
    Location
    England
    Posts
    3,943
    Thank Post
    1,199
    Thanked 1,071 Times in 762 Posts
    Rep Power
    330
    @CHR1S:

    I fear it could have something to do with the SQL agent and you may have to upgrade to a new version of BE server and client (emphasis may). Will look into it in more depth and see if any solutions are available.
    Have you been on the Symantec site for any hotfixes or technical support or do you not have any?

  8. Thanks to bossman from:

    CHR1S (20th April 2010)

  9. #7

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,511
    Thank Post
    1,588
    Thanked 489 Times in 305 Posts
    Rep Power
    218
    Yeh, Ive tried their suggested hotfixes etc and im coming up short. Ive deleted the device and media and tried again and its still happening.
    I have checked the backup account and its the logon account and it passes the tests for the backup job and the test run.

    The exact error is -

    Backup- Server
    Directory was not found, or could not be accessed.
    None of the files or subdirectories contained within will be backed up.
    Directory was not found, or could not be accessed.
    None of the files or subdirectories contained within will be backed up.
    Its an unhelpful error to say the least, seeing as I am only backup up single test files.

  10. #8

    localzuk's Avatar
    Join Date
    Dec 2006
    Location
    Minehead
    Posts
    17,967
    Thank Post
    519
    Thanked 2,503 Times in 1,943 Posts
    Blog Entries
    24
    Rep Power
    841
    Nearly all errors I've had with BE were fixed by a full restart of both the backup server and the server being backed up.

  11. Thanks to localzuk from:

    CHR1S (20th April 2010)

  12. #9

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,511
    Thank Post
    1,588
    Thanked 489 Times in 305 Posts
    Rep Power
    218
    Quote Originally Posted by localzuk View Post
    Nearly all errors I've had with BE were fixed by a full restart of both the backup server and the server being backed up.
    Thats next on my list as soon as the admin lot toddle off

  13. #10
    clareq's Avatar
    Join Date
    Dec 2005
    Location
    Doncaster
    Posts
    734
    Thank Post
    53
    Thanked 190 Times in 126 Posts
    Rep Power
    101
    I've had a problem with BE which required all servers to be rebooted - apparently the servers were being locked by one server, preventing others from connecting with the backup server.

  14. Thanks to clareq from:

    CHR1S (20th April 2010)

  15. #11

    bossman's Avatar
    Join Date
    Nov 2005
    Location
    England
    Posts
    3,943
    Thank Post
    1,199
    Thanked 1,071 Times in 762 Posts
    Rep Power
    330
    @CHR1S:

    Could it be part of the disk is corrupted and therefore the file cannot be accessed because of it?

    found this:
    Final error: 0xe00084af - The directory or file was not found... | Symantec Connect

    Which led me to this:
    Symantec Backup Exec (tm) 10d rev. 5629 for Windows Servers Installation Files

    But you may have done this already

    As I have already suggested a reboot usually does the trick

  16. Thanks to bossman from:

    CHR1S (20th April 2010)

  17. #12

    bossman's Avatar
    Join Date
    Nov 2005
    Location
    England
    Posts
    3,943
    Thank Post
    1,199
    Thanked 1,071 Times in 762 Posts
    Rep Power
    330

  18. Thanks to bossman from:

    CHR1S (20th April 2010)

  19. #13

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,511
    Thank Post
    1,588
    Thanked 489 Times in 305 Posts
    Rep Power
    218
    Thanks Bossman, I missed the AOFO one, ill give that a try.

  20. #14

    bossman's Avatar
    Join Date
    Nov 2005
    Location
    England
    Posts
    3,943
    Thank Post
    1,199
    Thanked 1,071 Times in 762 Posts
    Rep Power
    330
    @CHR1S:

    Your very welcome
    keep me informed of events
    Good luck

SHARE:
+ Post New Thread

Similar Threads

  1. Backup Exec encrypted backup
    By arthur231283 in forum Windows Server 2000/2003
    Replies: 2
    Last Post: 3rd December 2009, 08:37 PM
  2. Replies: 4
    Last Post: 3rd November 2009, 01:05 AM
  3. D2D2T Backup - Backup Exec 12
    By gshaw in forum Hardware
    Replies: 5
    Last Post: 11th March 2009, 10:33 AM
  4. Backup Exec 11D fails to backup DC
    By cookie_monster in forum Windows
    Replies: 13
    Last Post: 23rd June 2008, 11:34 AM
  5. Veritas Backup Exec Remote Backup
    By apeo in forum Windows
    Replies: 7
    Last Post: 20th September 2007, 10:16 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •