BackupExec error

[localzuk]

I have been troubleshooting what now appears to have been a corrupted backup job on our BackupExec server, and after having re-built it from scratch, I am now getting the following error on running:

Backup- \\app1.sch4290.somerset.gov.uk\E: NAS2
V-79-57344-34110 - AOFO: Initialization failure on: "\\app1.sch4290.somerset.gov.uk\System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
Check the Windows Event Viewer for details.
Writer Name: Registry, Writer ID: {AFBAB4A2-367D-4D15-A586-71DBB18F8485}, Last error: The VSS Writer failed. The operation cannot be retried (0x800423f4), State: Failed during prepare snapshot operation (8).

The job is very simple, it backs up a bunch of directories, and the 'System State' object. I am not using AOFO.

Any ideas as to why this error is occurring?

[Edu-IT]

Did you ever solve this? Got the same issue.

exchange maintenance?

[maniac]

I've had this error before, usually solved by re-booting whatever server is reporting the fault. Never worked out what causes it. Only happened twice to me, so it doesn't really worry me enough to spend hours looking for a solution to it.

Mike.

[Edu-IT]

Rebooting the server didn't fix the issue.

[localzuk]

I had to do the following:

1. Remove the client from the server completely.
2. Delete the job on the server
3. Reinstall the client
4. Recreate the job from scratch

Since doing that, I've not had any issues.

[Edu-IT]

I had to do the following:

1. Remove the client from the server completely.
2. Delete the job on the server
3. Reinstall the client
4. Recreate the job from scratch

Since doing that, I've not had any issues.

Okay, so would this be the remote agent on the Exchange or BackupExec in general?

Do you think a 'repair' would do it?

[Edu-IT]

I suspect this is the cause?

[localzuk]

Okay, so would this be the remote agent on the Exchange or BackupExec in general?

Do you think a 'repair' would do it?

That'd be the agent. And I found that a repair didn't do anything.

I suspect this is the cause?

That may well be... It doesn't look good anyway!

[Edu-IT]

Indeed. So this would suggest that BackupExec is working, but it's something else.

AOFO: Initialization failure on: "\\SR-003\Microsoft Information Store\Public Folders Storage Group". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
Check the Windows Event Viewer for details.
Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during freeze operation (9).

[chazzy2501]

I've run into this error, it normally follows a recent windows update when it breaks the VSS service. You'll need to re-register all the VSS .dll files and reboot on the server/s your backing up from.

Win+R

CMD

Net stop vss
Net stop swprv
regsvr32 ole32.dll
regsvr32 vss_ps.dll
Vssvc /Register
regsvr32 /i swprv.dll
regsvr32 /i eventcls.dll
regsvr32 es.dll
regsvr32 stdprov.dll
regsvr32 vssui.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml4.dll

[Edu-IT]

I'll give that a try.