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Windows Server 2000/2003 Thread, explorer.exe crashing in Technical; explorer.exe and iexplorer seem to be crashing a lot on the server, but ive also noticed it on the workstations.... ...
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    Little-Miss's Avatar
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    explorer.exe crashing

    explorer.exe and iexplorer seem to be crashing a lot on the server, but ive also noticed it on the workstations....

    This is what event viewer on my server says:

    Event Type: Information
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1004
    Date: 30/10/2009
    Time: 08:19:53
    User: N/A
    Computer: CURRICSVR1
    Description:
    Reporting queued error: faulting application explorer.exe, version 6.0.3790.3959, faulting module gdi32.dll, version 5.2.3790.4396, fault address 0x00007b39.

    For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 65 78 70 ure exp
    0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
    0020: 65 20 36 2e 30 2e 33 37 e 6.0.37
    0028: 39 30 2e 33 39 35 39 20 90.3959
    0030: 69 6e 20 67 64 69 33 32 in gdi32
    0038: 2e 64 6c 6c 20 35 2e 32 .dll 5.2
    0040: 2e 33 37 39 30 2e 34 33 .3790.43
    0048: 39 36 20 61 74 20 6f 66 96 at of
    0050: 66 73 65 74 20 30 30 30 fset 000
    0058: 30 37 62 33 39 07b39
    There isnt any one thing that causes it, that ive noticed anyway...any ideas?

    Last edited by Little-Miss; 30th October 2009 at 08:34 AM.

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    How often is a lot?

    IE crashes if you give it a dirty look, wouldn't worry too much about that unless it's several times during a user session.

    Explorer crashing on the server though is a bit more worrying though, usual questions:

    1) All windows updates installed?
    2) When did this start happening, has anything changed around the same time, new printers, or software?
    3) Have you gave it a reboot for good measure?

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    Little-Miss (30th October 2009)

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    apeo's Avatar
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    You dont happen to have PCE installed on the server do you? We have the same problem here (on workstations and not on server) and it is a known fault. Apparently the next version is supposed to fix this problem but as yet no update.

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    Little-Miss (30th October 2009)

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    Quote Originally Posted by apeo View Post
    You dont happen to have PCE installed on the server do you? We have the same problem here (on workstations and not on server) and it is a known fault. Apparently the next version is supposed to fix this problem but as yet no update.
    Well thought of, we've experienced these problems with PCE ref IE and the winsock stuff that's changed.

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    Little-Miss (30th October 2009)

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    Erm, yes we do have policy central enterprise installed.....bloody typical...

    Server...well i did install the client bit on the server accidently but i did remove it again, ive got the remotedeploy bit on there...

    Now you mention it....its been happening since ive started using policy central....tut, for gods sake!!!

    I might reboot anyway for good measure....

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